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For Companies At a Glance
- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction throughout the process.
- Company: Morgan Clark is the UK's leading Loss Assessors, known for integrity and outstanding client service.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, clear career progression, and a supportive work culture.
- Qualifications: CILA or CII qualified preferred, with a minimum of 5 years' industry experience and strong communication skills.
- Other info: This is a home-based role with a dedicated back-office support team.
The predicted salary is between 36000 - 60000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance. No agencies please.
Loss Adjuster/Loss Assessor employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Research Morgan Clark thoroughly before your interview. Understand their values, mission, and the specifics of their services. This will help you align your answers with what they are looking for and demonstrate your genuine interest in the company.
✨Tip Number 2
Prepare to discuss your previous experience in managing claims, especially any challenging situations you've faced. Highlight your problem-solving skills and how you maintained client relationships during those times, as this is crucial for a Loss Assessor role.
✨Tip Number 3
Showcase your communication skills by practising clear and concise explanations of complex topics. You may need to explain insurance processes to clients who are unfamiliar with them, so being able to convey information effectively is key.
✨Tip Number 4
Network with professionals in the industry, particularly those who work at Morgan Clark or similar firms. Attend relevant events or join online forums to gain insights and potentially get referrals, which can significantly boost your chances of landing the job.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing or related fields. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in managing residential and commercial property claims, and how your skills align with Morgan Clark's values of integrity and outstanding client service.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your written and verbal communication skills. This could include experiences where you successfully negotiated settlements or maintained client relationships.
Showcase Your Autonomy: Morgan Clark values autonomy in managing caseloads. In your application, mention instances where you have independently managed projects or claims, demonstrating your ability to work methodically and adaptively under pressure.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Know Your Stuff
Make sure you have a solid understanding of the insurance claims process, especially in relation to property claims. Brush up on relevant regulations and best practices, as this will show your expertise and commitment to the role.
✨Showcase Your Communication Skills
As a Loss Assessor, strong communication is key. Prepare examples of how you've effectively communicated with clients and stakeholders in the past. This will demonstrate your ability to manage relationships and negotiate effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Highlighting your methodical and adaptable approach will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in Morgan Clark and helps you assess if it's the right fit for you.
