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- Tasks: Manage customer communications, handle quotes, and provide technical support.
- Company: Leading materials company focused on sustainable solutions.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Join us to enhance quality of life through innovative materials.
- Qualifications: 3+ years in customer service, preferably in manufacturing, A-Level or equivalent.
- Other info: Be part of a mission-driven team making a real difference.
The predicted salary is between 30000 - 42000 £ per year.
A leading materials company in Redditch seeks an experienced Customer Service Representative. You will manage daily communications with customers, handle quotes, and ensure technical support.
The ideal candidate has at least 3 years in a customer service role, preferably in manufacturing, and is educated to A-Level or equivalent.
Join us in our mission to create sustainable solutions that enhance quality of life.
Customer Success & Quotes Specialist in Redditch employer: Morgan Advanced Materials
Contact Detail:
Morgan Advanced Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Quotes Specialist in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success & Quotes Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its mission to create sustainable solutions. Be ready to discuss how your experience aligns with their goals, especially in customer service and technical support.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions related to customer service and handling quotes, so you can shine when it counts.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team in enhancing quality of life.
We think you need these skills to ace Customer Success & Quotes Specialist in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked in manufacturing. We want to see how your skills align with the role of Customer Success & Quotes Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our mission of creating sustainable solutions. Keep it engaging and personal.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous roles. We love to see numbers and results, so if you improved customer satisfaction or handled a high volume of quotes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Morgan Advanced Materials
✨Know Your Stuff
Make sure you brush up on the company's products and services. Understanding their materials and how they contribute to sustainable solutions will show your genuine interest and help you stand out.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your customer service skills, especially in handling quotes and providing technical support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
Come prepared with insightful questions about the company’s approach to customer success and sustainability. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. This will help you respond more effectively and demonstrate your communication skills, which are crucial for a Customer Success & Quotes Specialist.
