At a Glance
- Tasks: Assist patients and manage appointments in a busy GP surgery.
- Company: Friendly, patient-focused GP surgery on the Wirral.
- Benefits: Flexible hours, supportive team, and full training provided.
- Other info: Great opportunity for personal growth in a dynamic environment.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; healthcare experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
We are a friendly, patient‑focused GP surgery based on the Wirral seeking a reliable and professional Receptionist to join our small supportive team. This is an excellent opportunity for someone who enjoys working with people, thrives in a busy environment, and takes pride in providing a high standard of customer service. Applicants must be self‑motivated, able to work under pressure, eager to learn, and have excellent communication and IT skills. The role requires the ability to work as part of a team. Experience of working in General Practice or other NHS setting is preferable, however full training will be given. The role requires a flexible approach to working to provide additional cover when required and the ability to adapt to change.
Responsibilities
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, following practice protocols and procedures.
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Opening and closing the practice and ensuring premises remain secure in line with practice procedures.
- Welcoming patients and visitors to the surgery in a professional and compassionate manner.
- Managing incoming telephone calls and booking appointments.
- Handling patient enquiries and directing requests appropriately.
- Maintaining accurate patient records and updating information where required.
- Processing prescriptions and administrative requests in line with surgery procedures.
- Confidently using a range of practice systems and software to manage appointments, patient records, and administrative tasks.
- Ensuring confidentiality is maintained at all times.
Experience
- Experience of working in a GP practice or NHS office environment.
Qualifications
- GCSE Grade A to C or 4 to 9 in English and Maths (or equivalent).
- Previous relevant experience in a healthcare setting.
- Experience in a receptionist or administrative role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist employer: Moreton Medical Centre
Join our welcoming GP surgery on the Wirral, where we prioritise patient care and foster a supportive work environment. As a part-time Medical Receptionist, you'll benefit from comprehensive training, opportunities for professional growth, and the chance to make a meaningful impact in the community. Our team values collaboration, flexibility, and a commitment to high standards of service, making this an ideal place for those who thrive in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Moreton Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Moreton Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Moreton Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Moreton Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Moreton Medical Centre can really resonate with interviewers and show your commitment to the field.
