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- Tasks: Lead customer relations and ensure product quality in fresh produce supply chains.
- Company: Join a passionate team dedicated to excellence in the fresh food sector.
- Benefits: Enjoy competitive salary, career development, and a dynamic work environment.
- Why this job: Make an impact through innovation and quality assurance while building strong customer relationships.
- Qualifications: Degree in a relevant field and 3-5 years of experience in the fresh produce industry.
- Other info: Flexibility to travel and a clean UK driving license are required.
The predicted salary is between 36000 - 60000 £ per year.
Technical Manager / Fresh Produce / Lincs
Competitive
We are looking for an experienced Customer Facing Technical Manager to join this established fresh produce business. This role will be pivotal in managing technical and quality-related issues while fostering strong, productive relationships with customers, suppliers, and growers. You will serve as the technical point of contact for a variety of key retail accounts and play a critical role in ensuring product quality, compliance, and innovation.
The role
Support the Senior Technical Manager on day-to-day technical and quality issues.
Serve as the technical liaison for selected retail customers,
Drive customer-focused initiatives related to quality, food safety, sustainability, and NPD (New Product Development).
Manage customer queries, complaints, and product rejections, providing prompt updates to relevant stakeholders.
Collaborate with Product Managers to enhance quality performance and operational efficiency.
Maintain accurate customer specifications and ensure supplier alignment.
Host customer visits, showcasing the site and supplier operations.
Support due diligence processes across food safety, legality, quality, ethics, and sustainability.
Personal Specification
Worked within food or fresh produce in a technical manager or technologist position and dealt directly with retailers
Exceptional communication skills (verbal and written).
Customer-facing experience with top 5 retailers
Ability to work under pressure and meet deadlines.
Thorough attention to detail and a commitment to quality.
A proactive mindset with a focus on continuous improvement.
If you are passionate about technical excellence, quality management, and customer satisfaction, we’d love to hear from you.
How to Apply
If this sounds like you, please apply via the link. Alternatively, for a confidential chat about this exciting role, please contact Luan on 01780 480530 or
Technical Manager employer: MOrePeople
Contact Detail:
MOrePeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager
✨Tip Number 1
Familiarize yourself with the fresh produce industry, especially current trends and regulations. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fresh produce sector. Attend industry conferences or webinars to connect with potential colleagues and learn about the latest developments, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved technical issues in previous roles. Highlighting these experiences will showcase your suitability for the Technical Manager position.
✨Tip Number 4
Research StudySmarter's values and recent projects. Understanding our mission and how we operate will allow you to align your answers with our goals during the interview process.
We think you need these skills to ace Technical Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Manager in the fresh produce industry. Highlight your relevant experience and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your technical expertise, customer relations experience, and any relevant project management skills. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and innovation. Discuss specific examples of how you've enhanced customer satisfaction and maintained compliance in previous roles.
Highlight Relevant Skills: Make sure to highlight your organizational skills, proficiency in Microsoft Office, and any experience with supply chain analysis or product quality monitoring. These are crucial for the role.
How to prepare for a job interview at MOrePeople
✨Showcase Your Technical Expertise
Be prepared to discuss your technical knowledge related to fresh produce. Highlight any relevant experience you have in product quality, compliance, and innovation, as these are key aspects of the role.
✨Demonstrate Customer-Centric Mindset
Since the role involves significant customer interaction, share examples of how you've successfully resolved customer issues or built strong relationships in previous positions. This will show your ability to enhance customer satisfaction.
✨Prepare for Cross-Departmental Collaboration
Think of instances where you've worked with different teams, such as procurement or quality departments. Discuss how you ensured alignment on customer requirements and delivery standards, as this is crucial for the position.
✨Stay Updated on Industry Trends
Research current trends and legislative changes in the fresh produce industry. Being able to discuss these topics during your interview will demonstrate your proactive approach and commitment to staying informed.
