TECHNICAL MANAGER
Love Technical? Passionate About Quality? Ready to Grow?
Fancy a role where you can make a real impact on product quality and customer relationships? We are looking for a Technical Manager to lead the technical function for M&S account.
This is an exciting opportunity for a technical professional who loves getting stuck in, building relationships and making things better. You'll work closely with M&S, suppliers and internal teams to ensure products are safe, legal, high quality and consistently meet customer expectations.
WHAT WILL YOU BE GETTING STUCK INTO?
- Own the technical agenda: Lead technical activity across the M&S account
- Ensure products are safe, legal, compliant and consistently meet M&S standards.
- Build brilliant relationships: Be the go-to technical contact for M&S and the wider supplier network, working closely with commercial, operational and development teams.
- Make things happen: Support new product development, innovation and successful product launches, ensuring technical requirements are met every step of the way.
- Spot the trends: Analyse customer feedback, quality data and KPIs to identify opportunities, tackle issues and drive continuous improvement.
- Keep suppliers on track: Support supplier compliance, audits, specifications and corrective actions, ensuring standards are met throughout the supply chain.
- Be the problem solver: Manage non-conformances and technical challenges, taking a proactive approach to finding solutions and protecting brand reputation.
- Think bigger: Contribute to account plans, improve processes, manage costs and help deliver the wider business strategy.
WHAT ARE WE LOOKING FOR?
We're looking for someone who can combine technical know-how with commercial awareness and a real passion for getting things right.
You'll ideally bring:
- Experience in a technical, quality or compliance role within a relevant industry.
- Knowledge of product specifications, product information and quality management systems.
- Experience of internal and supplier auditing.
- Strong project management skills and the ability to juggle priorities and deadlines.
- Excellent communication and relationship-building skills, with the confidence to influence and challenge when needed.
- A sharp eye for detail, strong numerical skills and a logical approach to problem-solving.
- A proactive, energetic attitude and a desire to keep learning, improving and delivering results.
WHY THIS ROLE?
This is your chance to take ownership of a key customer account, influence product quality and innovation, and work with a wide range of stakeholders.
You’ll have the opportunity to make a genuine difference, develop your technical expertise and help ensure customers receive products they can trust.
If you're a proactive technical professional who enjoys variety, building relationships and raising the bar on quality, we'd love to hear from you!
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