Sales/Operations Administrator

Remote (UK) with monthly travel to Harlow

£32,000 + On-Call Allowance + Bonus + Benefits

Enjoy being the person who keeps everything organised, accurate and running smoothly? Thrive on spreadsheets, customer communication and making sure the details are right first time? This is an opportunity to join a growing fresh produce business where you'll play a key role in keeping customer programmes, transport movements and commercial information on track. The role is predominantly home-based, offering flexibility alongside regular interaction with customers, suppliers and internal teams. If you're highly organised, confident with Excel and enjoy working in a fast-paced commercial environment, this could be exactly what you're looking for.

What's on Offer?

• £32,000 salary plus approximately £1,000 annual on-call allowance
• 5% bonus, linked to business performance
• Remote working
• Monthly visit to the Harlow office with travel expenses covered
• Hotel accommodation provided when overnight stays are required
• Team dinner whenever the business gets together in person
• Bupa healthcare and dental after probation
• Company pension after probation
• 33 days holiday including bank holidays
• Join a small, close-knit business where your contribution will genuinely make a difference

What's the Job?

You'll be supporting the commercial and operations teams by managing customer programmes, transport tracking, commercial administration and business-critical reporting. Day to day, you'll be:

• Managing customer programmes and ensuring requirements are delivered accurately
• Tracking transport movements and updating ETA information
• Maintaining commercial spreadsheets and trading records
• Raising and managing purchase orders where required
• Booking warehouse deliveries and coordinating customer requirements
• Keeping customers and internal teams informed of changes and updates
• Monitoring stock movements, arrivals and departures
• Updating supplier programmes and transport information
• Recording claims, rejections and quality control reports
• Maintaining accurate electronic filing and documentation
• Supporting accounts teams with delivery queries and proof of delivery requests
• Monitoring packaging, pallet and crate movements
• Highlighting pricing changes, losses or additional costs to the commercial team
• Working closely with Commercial, Procurement, Operations and Finance colleagues

This is a detail-driven role where accuracy, organisation and strong communication are essential. The processes are currently spreadsheet-based, so someone who enjoys working with data and keeping information up to date will thrive here.

What do I need?

• Strong Microsoft Excel skills and confidence working with large spreadsheets
• Excellent attention to detail and a methodical approach
• Experience within an administration, operations support or commercial support role
• Ability to manage multiple tasks and priorities simultaneously
• Strong communication skills and confidence dealing with customers
• Good numerical ability and comfort working with data
• A proactive, organised and solutions-focused mindset
• Strong IT skills across Microsoft Office
• The ability to work independently while remaining a collaborative team player
• Experience within fresh produce, food, logistics or supply chain environments would be beneficial, but the key requirement is someone who is organised, adaptable and able to keep information accurate in a fast-moving business.

What's next?

For an informal chat about the role, please get in touch with Georgie on (phone number removed), email (url removed), or connect with me on LinkedIn. Don't worry if your CV isn't completely up to date. Just send what you have and we'll take it from there.