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- Tasks: Lead customer relations and ensure product quality in fresh produce supply chains.
- Company: Join a passionate team dedicated to excellence in the fresh produce industry.
- Benefits: Enjoy competitive salary, career development, and a dynamic work environment.
- Why this job: Be at the forefront of innovation and quality assurance while building strong customer relationships.
- Qualifications: Degree in a relevant field and 3-5 years experience in technical roles.
- Other info: Flexibility to travel and a clean UK driving license required.
The predicted salary is between 36000 - 60000 £ per year.
Technical Manager / Fresh Produce / Warwickshire Competitive This role, Technical Manager, involves a blend of customer relations, product expertise, and compliance with technical standards, especially within fresh produce supply chains. The key responsibilities primarily focus on enhancing customer satisfaction by delivering quality and innovation, maintaining safety and legal standards, and providing technical insights that support internal teams and customer needs. Core Responsibilities Overview Customer-Facing Responsibilities: Technical Support & Issue Resolution: Address customer queries, complaints, and crises proactively, maintaining brand reputation. Customer Interaction & Relationship Building: Attend meetings, audits, and conferences with customers, ensuring clear communication of action plans. Product Quality & Innovation: Regularly update customers on product developments, compliance, and seasonal product variations. Partner with procurement to enhance sourcing options and product specifications. Insightful Industry Updates: Share industry trends, legislative changes, and competitor insights to maintain competitive positioning. New Product Development: Assist in product launches and manage technical activities including shelf-life testing and packaging validation. Internal Support Responsibilities: Cross-Departmental Collaboration: Work closely with technical, procurement, and quality departments to ensure alignment on customer requirements and delivery standards. Supply Chain Analysis: Understand and support supply chain costing, product yield, and wastage metrics to assist in effective sourcing and trade planning. Documentation & Compliance: Maintain up-to-date technical documentation, manage supplier audits, and ensure regulatory compliance. Quality Monitoring: Oversee the quality of packed products against customer standards through production monitoring and store visits. Industry Engagement: Engage with regulatory bodies and produce industry groups to keep abreast of best practices in the fresh food sector. Qualifications & Requirements Education: Degree-level qualification in a relevant field. Experience: 3-5 years in a technical, commercial, or procurement role within the fresh produce industry, with regular customer engagement. Skills: Project management, customer relations, Microsoft Office expertise, and strong organizational skills. Mobility: Flexibility to travel as needed and a clean UK driving license. This position reports directly to the Head of Technical and collaborates extensively with cross-functional teams. It’s ideal for a proactive candidate ready to drive customer satisfaction through technical expertise, relationship building, and quality assurance within a dynamic, fast-paced environment. Salary Competitive salary, career development opportunities, and the chance to work with a passionate team that shares your commitment to excellence. How to Apply: We would love to hear from you if you have a passion for quality and innovation. Please submit your CV to JBRP1_UKTJ
MorePeople | Technical Manager employer: MOrePeople
Contact Detail:
MOrePeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MorePeople | Technical Manager
✨Tip Number 1
Familiarize yourself with the fresh produce industry, especially current trends and compliance standards. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the fresh produce sector. Attend industry conferences or webinars to build relationships and gain insights that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved technical issues in previous roles. This will showcase your problem-solving skills and customer-centric approach.
✨Tip Number 4
Highlight your project management experience and organizational skills during discussions. Being able to demonstrate how you effectively manage multiple tasks and collaborate with cross-functional teams is crucial for this role.
We think you need these skills to ace MorePeople | Technical Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Manager in the fresh produce industry. Highlight your relevant experience and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your experience in customer relations, technical support, and compliance within the fresh produce sector. Use specific examples that demonstrate your skills in project management and cross-departmental collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and innovation. Discuss your previous roles and how they have prepared you for this position, particularly focusing on your ability to enhance customer satisfaction and manage technical activities.
Highlight Relevant Skills: Make sure to mention your proficiency in Microsoft Office, strong organizational skills, and any experience with supply chain analysis or regulatory compliance. These skills are crucial for the role and should be clearly presented in your application.
How to prepare for a job interview at MOrePeople
✨Showcase Your Technical Expertise
Be prepared to discuss your technical knowledge in the fresh produce industry. Highlight specific experiences where you successfully resolved customer issues or improved product quality, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasize Customer Relationship Skills
Since the role involves significant customer interaction, share examples of how you've built and maintained strong relationships with clients. Discuss any strategies you've used to enhance customer satisfaction and how you’ve effectively communicated action plans during challenging situations.
✨Demonstrate Cross-Departmental Collaboration
Prepare to talk about your experience working with different departments, such as procurement and quality assurance. Provide examples of how you’ve collaborated on projects to meet customer requirements and ensure compliance with technical standards.
✨Stay Updated on Industry Trends
Research current trends and legislative changes in the fresh produce sector before the interview. Being able to discuss these topics will show your commitment to staying informed and your ability to provide insightful updates that can benefit the company.
