Customer Service Executive ( 6 months FTC) Our client is a dynamic, forward-thinking organisation that prioritises the personal growth and development of its employees. They re all about creating a fantastic work environment, and now they are looking for a motivated Customer Service Executive to join their growing team. The Role We are looking for a dedicated and customer-focused individual who is confident on the phone and has a talent for building relationships. As part of the team, you ll be at the heart of providing excellent service to existing and potential clients. Main Responsibilities Provide exceptional customer service by prioritising customer needs, ensuring a positive and supportive experience at all times. Accurately process and acknowledge customer orders, ensuring timely delivery and customer satisfaction. Handle and resolve customer queries and requests, demonstrating a proactive approach to problem-solving. Communicate lead times, order statuses, and any issues affecting delivery or product availability in a timely and clear manner. Ensure all digital and physical files are accurately maintained, compliant with audit standards, and easily accessible for internal use. Required Previous experience in customer service, ideally within the manufacturing sector or similar. Strong communication skills with the ability to build rapport and trust with clients. Confident phone manner and comfortable hand...
Customer Service Executive employer: MorePeople
Join a leading UK food manufacturing business in Quarrington, where you will thrive in a dynamic work environment that values innovation and teamwork. With a structured shift pattern and a strong focus on employee development, this role offers excellent opportunities for continuous improvement and career growth, making it an ideal place for skilled Electrical Engineers looking to make a meaningful impact in the FMCG sector.
