At a Glance
- Tasks: Lead the dry goods department and manage daily operations at a vibrant garden centre.
- Company: Join a respected, independent garden centre in Southend with a supportive team culture.
- Benefits: Enjoy free parking, 28 days annual leave, and a stable, long-term career opportunity.
- Why this job: Make a meaningful impact while developing leadership skills in a dynamic retail environment.
- Qualifications: Prior retail management experience and excellent people skills are essential.
- Other info: Bring your sense of humour and positive attitude to a fun, engaging workplace!
The predicted salary is between 24000 - 34000 ÂŁ per year.
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This range is provided by MorePeople. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are recruiting for an Assistant Manager to lead the dry goods/sundries department of a well-established, independent garden centre in Southend. This is a fantastic opportunity for an experienced retail professional to make a meaningful impact within a respected and supportive business.
Key Responsibilities:
- Oversee day-to-day running of the garden centre, with a focus on the dry goods/sundries departments.
- Lead a small team across retail, tills, and shop floor to ensure high standards of customer service and merchandising.
- Organise workflow and task allocation, ensuring priorities are met and the team remains productive and engaged.
- Manage EPOS-based stock systems (IPOS), support ordering, and ensure smooth stock replenishment processes.
- Handle customer enquiries and complaints professionally, contributing to a positive visitor experience.
- Support with deliveries and liaise with the delivery driver to ensure timely and accurate fulfilment of orders.
- Work alongside senior team members initially, with a view to taking full responsibility for retail operations.
Ideal Candidate:
- Prior experience in a garden centre or similar retail environment, ideally in a management capacity.
- Excellent people skills – able to build rapport with customers and lead a diverse, multi-generational team.
- Organised, dependable, and comfortable in a dynamic environment where you\’ll need to manage multiple responsibilities.
- Confident with basic IT systems and EPOS.
- A sense of humour, team spirit, and a positive attitude are highly valued in this team.
- Free parking on site
- 28 days annual leave (including bank holidays)
- Stable, long-term opportunity with supportive directors
- Chance to step into a key leadership role and make a meaningful contribution to the business
Get in Touch!
Think you could be a good fit? We\’d love to hear from you!
To learn more or discuss the role further, contact Leo at leo@morepeople.co.uk or call 01780 480 530.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
-
Industries
Retail Building Materials and Garden Equipment and Retail
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Assistant Manager employer: MOrePeople
Contact Detail:
MOrePeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by the garden centre. Understanding the dry goods and sundries department will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail settings. Be prepared to discuss how you've successfully managed teams and improved customer service, as these are key aspects of the Assistant Manager position.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've effectively managed workflows and task allocations in past jobs. This will be crucial for overseeing the day-to-day operations at the garden centre.
✨Tip Number 4
Showcase your ability to handle customer enquiries and complaints with professionalism. Prepare anecdotes that illustrate your problem-solving skills and how you contributed to a positive customer experience in previous roles.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in garden centres or similar environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the garden centre industry. Mention how your previous experiences align with the responsibilities listed in the job description, such as managing stock systems and ensuring high customer service standards.
Highlight People Skills: Since excellent people skills are crucial for this role, provide examples in your application of how you've successfully built rapport with customers and led diverse teams. This could include specific situations where you resolved conflicts or improved team dynamics.
Showcase Organisational Abilities: Demonstrate your organisational skills by detailing how you've managed multiple responsibilities in past roles. Use concrete examples to illustrate your ability to prioritise tasks and keep a team productive in a dynamic environment.
How to prepare for a job interview at MOrePeople
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve goals. Use specific examples to illustrate your ability to manage and inspire others.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Prepare to share instances where you've handled customer complaints or enquiries effectively. Highlight your approach to ensuring a positive visitor experience, as this will resonate well with the interviewers.
✨Familiarise Yourself with EPOS Systems
Since the role involves managing EPOS-based stock systems, brush up on your knowledge of these systems. If you have experience with similar technology, be ready to discuss it. This shows you're technically savvy and can adapt quickly.
✨Emphasise Your Organisational Skills
The job requires managing multiple responsibilities. Prepare to talk about how you prioritise tasks and keep your team productive. Sharing strategies you've used in the past to stay organised will demonstrate your capability for this dynamic role.