Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and manage operations across two Lincolnshire sites.
- Company: Join a local business with a focus on efficient IT solutions.
- Benefits: Gain valuable experience in a dynamic environment with growth potential.
- Other info: Collaborate with global teams and enhance your IT support expertise.
- Why this job: Make a real impact by resolving tech issues and supporting a regional team.
- Qualifications: Experience in 1st and 2nd line IT support and strong technical skills required.
The predicted salary is between 30000 - 40000 £ per year.
MorePeople is supporting a local business in recruiting an IT Support position. This is a hands-on role based across two Lincolnshire sites, combined with responsibility for overseeing IT support operations across the EMEA region. This position is key to ensuring IT support requests are managed efficiently and that services are aligned with wider business priorities.
Key Responsibilities
- Provide on-site IT support across both Lincolnshire locations, resolving hardware, software, and network issues.
- Oversee and manage IT support tickets across the EMEA region, ensuring timely and effective resolution.
- Lead and coordinate a small regional support team, balancing workloads and maintaining high service standards.
- Act as the primary IT contact for business stakeholders, understanding and addressing their technology needs.
- Collaborate with global IT teams to ensure consistency in processes and adoption of best practices.
- Support and maintain local IT infrastructure, including desktops, printers, and network equipment.
- Ensure compliance with IT policies and security protocols.
- Identify opportunities to improve processes and enhance overall IT support efficiency.
Key Skills and Experience
- Proven experience in 1st and 2nd line IT support within a corporate or SME environment.
- Experience managing support tickets across multiple sites or regions.
- Strong technical knowledge of Microsoft 365, Windows and macOS, Active Directory, and basic networking.
- Familiarity with IT service management tools such as ServiceNow, Jira, or similar platforms.
- Excellent communication skills, with the ability to collaborate across teams and time zones.
- A methodical, process-driven approach to IT support delivery.
If you would like to learn more, feel free to apply below or get in touch with Angus on 01780 480530 or via email at angus@morepeople.co.uk.
IT Support in Stamford employer: Morepeople 01780
Contact Detail:
Morepeople 01780 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support in Stamford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific technical issues or customer service challenges. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you put your best foot forward!
We think you need these skills to ace IT Support in Stamford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line IT support. We want to see how your skills align with the job description, so don’t be shy about showcasing your technical knowledge of Microsoft 365, Windows, and macOS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience managing support tickets and how you’ve collaborated with teams in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves acting as the primary IT contact for business stakeholders, make sure to highlight your excellent communication skills. We want to know how you’ve effectively communicated across teams and time zones in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Morepeople 01780
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, Windows, macOS, and Active Directory. Be ready to discuss specific issues you've resolved in the past and how you approached them.
✨Showcase Your Ticket Management Skills
Since managing support tickets is a key part of the role, prepare examples of how you've handled ticketing systems like ServiceNow or Jira. Highlight your ability to prioritise tasks and ensure timely resolutions.
✨Demonstrate Your Communication Prowess
This role requires excellent communication skills, so think about times when you've successfully collaborated with teams or stakeholders. Be prepared to explain how you adapt your communication style to different audiences.
✨Emphasise Process Improvement
Employers love candidates who can identify opportunities for improvement. Come armed with ideas on how you’ve enhanced IT support processes in previous roles, and be ready to discuss how you would apply that thinking here.