Senior Quality & Compliance Manager
Permanent | Full-time
This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions.
Reporting into the senior leadership team, you'll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You'll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements.
Working cross-functionally with operations, commercial, and customer-facing teams, you'll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction.
What you'll be doing
As a Senior Quality & Compliance Manager, your responsibilities will include:
- Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
- Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
- Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives
- Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
- Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
- Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
- Identifying, assessing, and mitigating technical and compliance risks across the business
- Leading governance activities and ensuring corrective and preventative actions are effectively delivered
- Maintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
- Driving and maintaining BRCGS certification standards and organic certification compliance
- Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
- Developing and monitoring quality KPI's, trends, and business performance measures
- Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
- Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
- Using data and performance insight to support decision-making and identify areas for improvement
- Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
- Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site
What we're looking for
We're looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You'll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone's responsibility.
Ideally, you'll have:
- Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector
- A strong understanding of food safety legislation, retailer requirements, and industry best practice
- Proven experience managing BRCGS audits and maintaining certification standards
- Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems
- Experience leading customer audits, third-party audits, and certification audits
- A track record of delivering continuous improvement projects and driving operational excellence
- Strong leadership skills with experience coaching, developing, and motivating high-performing teams
- The ability to analyse quality data and performance trends to drive informed business decisions
- Excellent communication and stakeholder management skills
- A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction
- Experience working within a fast-paced food manufacturing, packing, or fresh produce environment
What's in it for you?
- Competitive salary of up to £65,000
- Car allowance of £7,200 per annum
- Bonus scheme of up to 20%
- Pension scheme with 8% employee and 8% employer contributions
- family healthcare cover
- Private healthcare
- Salary sacrifice scheme
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