Sales/Operations Administrator

• Sales / Operations Administrator
• Remote (UK) with monthly travel to Harlow
• £32,000 + On-Call Allowance + Bonus + Benefits
• Enjoy being the person who keeps everything organised, accurate and running smoothly?

Thrive on spreadsheets, customer communication and making sure the details are right first time?

• This is an opportunity to join a growing fresh produce business where you'll play a key role in keeping customer programmes, transport movements and commercial information on track.

The role is predominantly home-based, offering flexibility alongside regular interaction with customers, suppliers and internal teams.

• If you're highly organised, confident with Excel and enjoy working in a fast-paced commercial environment, this could be exactly what you're looking for.

What's on Offer?

• £32,000 salary plus approximately £1,000 annual on-call allowance
• 5% bonus, linked to business performance
• Remote working
• Monthly visit to the Harlow office with travel expenses covered
• Hotel accommodation provided when overnight stays are required
• Team dinner whenever the business gets together in person
• Bupa healthcare and dental after probation
• Company pension after probation
• 33 days holiday including bank holidays
• Join a small, close-knit business where your contribution will genuinely make a difference

What's the Job?

• You'll be supporting the commercial and operations teams by managing customer programmes, transport tracking, commercial administration and business-critical reporting.

Day to day, you'll be

• Managing customer programmes and ensuring requirements are delivered accurately
• Tracking transport movements and updating ETA information
• Maintaining commercial spreadsheets and trading records
• Raising and managing purchase orders where required
• Booking warehouse deliveries and coordinating customer requirements
• Keeping customers and internal teams informed of changes and updates
• Monitoring stock movements, arrivals and departures
• Updating supplier programmes and transport information
• Recording claims, rejections and quality control reports
• Maintaining accurate electronic filing and documentation
• Supporting accounts teams with delivery queries and proof of delivery requests
• Monitoring packaging, pallet and crate movements
• Highlighting pricing changes, losses or additional costs to the commercial team
• Working closely with Commercial, Procurement, Operations and Finance colleagues
• This is a detail-driven role where accuracy, organisation and strong communication are essential.

The processes are currently spreadsheet-based, so someone who enjoys working with data and keeping information up to date will thrive here.

What do I need?

• Strong Microsoft Excel skills and confidence working with large spreadsheets
• Excellent attention to detail and a methodical approach
• Experience within an administration, operations support or commercial support role
• Ability to manage multiple tasks and priorities simultaneously
• Strong communication skills and confidence dealing with customers
• Good numerical ability and comfort working with data
• A proactive, organised and solutions-focused mindset
• Strong IT skills across Microsoft Office
• The ability to work independently while remaining a collaborative team player
• Experience within fresh produce, food, logistics or supply chain environments would be beneficial, but the key requirement is someone who is organised, adaptable and able to keep information accurate in a fast-moving business.
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