At a Glance
- Tasks: Build long-term relationships with florists and trade customers across London.
- Company: Join a respected, family-run floristry business with a stellar reputation.
- Benefits: Enjoy a competitive salary, company van, fuel, bonuses, and great perks.
- Other info: Flexible working with excellent career growth opportunities in a dynamic market.
- Why this job: Make a real impact by nurturing customer relationships in a service-led environment.
- Qualifications: Experience in floristry or customer relations, with strong relationship-building skills.
The predicted salary is between 40000 - 45000 £ per year.
Floristry Wholesale London / South East £40,000-£45,000 + Van + Fuel + Bonus + Benefits
Are you a natural relationship-builder who enjoys getting out in front of customers? Do you prefer building long-term relationships over hard selling? Want to join a well-established, family-run business with a brilliant reputation in its market? We're working with one of the UK's leading independently owned wholesale floristry businesses. As part of their continued growth and customer development plans, they're looking to appoint a Sales Account Manager to support and grow a well-established customer base across London and the surrounding region. This is a fantastic opportunity to join a service-led business where reputation, customer care and long-term relationships are at the heart of what they do.
What's in it for you?
- Company van and fuel provided
- Phone and laptop
- Seasonal bonus opportunities
- Established customer base
- Long-term opportunity within a respected family business
The Role
As Sales Account Manager, you'll be responsible for supporting and developing relationships with florist and trade customers across London and the South East. This is not a hard-sales role. The business is looking for someone who can represent them properly, build trust with customers and develop opportunities in a natural, credible way. You'll be spending time on the road visiting customers, introducing them to the company's service offering, helping them make the most of the ordering process and ensuring they receive the right level of contact and support.
Day-to-day, you'll be:
- Visiting existing and prospective florist customers across London and the surrounding area
- Building long-term relationships with independent florists and trade customers
- Introducing customers to the company's online ordering process and wider service offering
- Maintaining regular contact with existing accounts
- Re-engaging dormant customers where appropriate
- Identifying opportunities to grow accounts naturally
- Planning weekly routes and customer visits
- Feeding back customer insight and market information to the wider business
- Working closely with internal teams to ensure customers receive excellent service
- Representing the business professionally in the market
This role is about customer care, trust, reputation and long-term account development. It is not about pushy sales tactics or overpromising.
About You
You'll ideally have a strong background in flowers, floristry or the wider floral supply chain, with a good understanding of the industry, the customer base and the pace of the market. You'll ideally have:
- Strong relationship-building skills
- A professional, personable and trustworthy approach
- Experience dealing with customers face to face
- The ability to manage your own diary and plan customer visits
- Commercial awareness without being overly pushy
- A genuine interest in delivering great customer service
- Good communication and organisation skills
- Full UK driving licence
What's Next?
For an informal chat, call Brian or email, or message me on LinkedIn. Don't worry if your CV isn't fully up to date, just send what you've got, and we'll take it from there.
Reference no: BM/21579
Floristry Sales in London employer: Morepeople 01780
Join a well-established, family-run floristry wholesale business in London, where your relationship-building skills will be valued and nurtured. With a focus on customer care and long-term partnerships, you'll enjoy a supportive work culture that prioritises trust and reputation over hard sales tactics. Benefit from a competitive salary, company van, seasonal bonuses, and the opportunity for personal growth within a respected industry leader.
StudySmarter Expert Advice🤫
We think this is how you could land Floristry Sales in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Morepeople 01780, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Morepeople 01780!
We think you need these skills to ace Floristry Sales in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Morepeople 01780, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Morepeople 01780 and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Morepeople 01780 that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Morepeople 01780
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
