At a Glance
- Tasks: Lead a major ServiceNow transformation for a global enterprise client.
- Company: Exciting boutique consultancy in Service Operations and AIOps.
- Benefits: Executive-level exposure, real ownership, and significant growth potential.
- Other info: Join a dynamic team where your work is visible and valued.
- Why this job: Make impactful contributions without the politics of large firms.
- Qualifications: Proven track record in ServiceNow transformations and consulting experience.
The predicted salary is between 80000 - 100000 £ per year.
This is a rare opportunity for a senior ServiceNow professional to step into a programme that genuinely matters, with the access, autonomy, and executive visibility to match. Morela is proud to be supporting one of the UK’s most exciting boutique consultancies in the Service Operations, AIOps and Observability space as they look for the person to lead the next chapter of a flagship enterprise transformation.
If you have ever wanted to operate at the very top of a programme, owning outcomes, shaping direction, and sitting in the room where decisions get made, this is it.
About the Client
Our client is a specialist technology consultancy operating exclusively in the Service Operations, AIOps and Observability space across Europe. They are not a generalist firm; they go deep, combining strategic design with hands-on implementation across Dynatrace, ServiceNow, Halo ITSM, and BigPanda. Built on a partnership-first philosophy, they work with some of the world's largest enterprises on high-stakes transformation programmes. They punch well above their weight, they are growing fast, and the people they hire get real exposure, not layers of bureaucracy between them and the client.
The Opportunity
You will be stepping into the driving seat of a major ServiceNow transformation for a global industrial powerhouse. Phase one is complete. Executive sponsorship is firmly in place. Now they need a senior leader who can own the next phase end to end. This means genuine C-suite and senior stakeholder conversations from day one. You will not be contributing to someone else's programme; you will be leading it. The long-term potential here is significant, with further growth expected across the account over the coming years.
What You'll Be Doing
- Leading the next phase of a large-scale ServiceNow transformation for a major global enterprise client
- Operating as the primary programme lead, owning delivery, quality, and outcomes
- Holding senior and executive-level client relationships with confidence and credibility
- Translating complex business requirements into clear, scalable ServiceNow solutions
- Driving governance, best practice, and implementation standards across the programme
- Acting as a trusted advisor, not just a delivery resource
What We're Looking For
- A proven track record leading ServiceNow transformation programmes at enterprise scale
- Consulting pedigree - Bain, McKinsey, or top-tier technology consultancy equivalent
- Deep ServiceNow expertise across one or more modules (ITSM, ITOM, HRSD etc.)
- The gravitas and communication skills to hold a room at C-suite level
- Someone who leads from the front, not someone who waits to be told what to do
- Comfortable operating in complex, international, cross-cultural environments
Why This Role
- Executive-level exposure from day one, this is a senior seat at a major table
- Real ownership and autonomy
- Long-term account with significant growth pipeline ahead
- A boutique environment where your contribution is visible and valued
- The chance to do the most impactful work of your career, without the politics of a large SI
This role is being placed exclusively by Morela. We are specialists in top-tier technology and transformation talent, and we work with clients building at the frontier of enterprise technology. If this sounds like you, we want to hear from you.
ServiceNow Transformation Consultant employer: Morela Solutions
Join a pioneering enterprise AI scale-up in London, where you will play a crucial role in transforming how large organisations leverage data for impactful decision-making. With a strong commitment to employee growth, a hybrid work culture, and the opportunity to work closely with industry leaders, this company not only values your expertise but also empowers you to shape innovative solutions that drive real-world results. Enjoy competitive compensation, stock options, and the chance to contribute to a net-zero pledge, making this an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Transformation Consultant
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like ServiceNow Transformation Consultant at Morela Solutions!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Morela Solutions or be willing to refer you for that ServiceNow Transformation Consultant position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Morela Solutions who’s on the lookout for their next ServiceNow Transformation Consultant star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time ServiceNow Transformation Consultant role at Morela Solutions!
We think you need these skills to ace ServiceNow Transformation Consultant
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Morela Solutions. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Morela Solutions
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Morela Solutions. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
