At a Glance
- Tasks: Assist customers with service appointments and upsell special offers.
- Company: Leading automotive dealership in Shrewsbury with a vibrant team.
- Benefits: Competitive salary, brand training, and a company car scheme.
- Other info: Exciting opportunities for career growth in the automotive industry.
- Why this job: Join a dynamic team and enhance your customer service skills while earning great rewards.
- Qualifications: Experience in customer service and a valid UK Driving License required.
The predicted salary is between 28000 - 36000 € per year.
A prominent automotive dealership is seeking an enthusiastic Service Advisor to join their team in Shrewsbury. The ideal candidate must have prior experience in a similar role, demonstrating excellent customer service and upselling skills.
Responsibilities include:
- Arranging service appointments
- Managing workshop loading
- Presenting special offers
A valid manual UK Driving License is required.
Competitive salary package offers a basic of £28,000 with OTE of £36,000 and additional benefits such as brand training and a company car scheme.
Service Advisor - Upsell & Customer Care (Auto Retail) employer: More To Motor
Join a leading automotive dealership in Shrewsbury, where we prioritise a vibrant work culture that fosters teamwork and personal growth. As a Service Advisor, you'll benefit from competitive pay, comprehensive brand training, and a company car scheme, all while being part of a supportive environment that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Upsell & Customer Care (Auto Retail)
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your customer service and upselling skills. Prepare a few examples of how you've excelled in these areas before, so you can impress them on the spot.
✨Tip Number 3
Stay proactive! Don’t just wait for job listings to pop up. Reach out directly to dealerships in Shrewsbury and express your interest in joining their team. Sometimes, they might have openings that aren’t advertised yet!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Service Advisor position. Plus, we’re always looking for enthusiastic candidates like you, so don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Service Advisor - Upsell & Customer Care (Auto Retail)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and the automotive industry shine through. We want to see that you're excited about the role and ready to engage with our customers!
Highlight Relevant Experience:Make sure to detail your previous experience as a Service Advisor or in a similar role. We’re looking for those upselling skills and customer care expertise, so don’t hold back on showcasing your achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed, like managing workshop loading and presenting special offers. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity at our dealership in Shrewsbury!
How to prepare for a job interview at More To Motor
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services the dealership offers. Familiarise yourself with common customer queries and upselling techniques, as this will show your enthusiasm and expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service or successfully upsold products. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your capabilities.
✨Be Ready to Discuss Special Offers
Since part of the role involves presenting special offers, think about how you would approach this in a real-world scenario. Be prepared to discuss how you would communicate these offers to customers effectively and how you would handle any objections they might have.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the automotive retail environment where professionalism is key.
