At a Glance
- Tasks: Welcome customers and manage service enquiries for a premium automotive brand.
- Company: Join a high-end dealership in Tunbridge Wells with a supportive culture.
- Benefits: Earn a competitive salary with uncapped bonuses and industry-leading perks.
- Other info: Enjoy structured training and clear career progression opportunities.
- Why this job: Deliver exceptional service while building long-term customer relationships.
- Qualifications: 2+ years as an Automotive Service Advisor with strong communication skills.
The predicted salary is between 31300 - 40000 £ per year.
Location: Tunbridge Wells
Salary: £31,300 Basic | £40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
Role
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: £31,300 basic with £40,000 OTE
- Industry-leading benefits package
- Access to "Perks at Work" discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
Candidates must be eligible to work in the UK without restriction.
Automotive Service Advisor (Premium Brand) in Royal Tunbridge Wells employer: More To Motor
Join our prestigious dealership in Tunbridge Wells as an Automotive Service Advisor, where you will thrive in a professional and supportive environment dedicated to delivering exceptional customer service. We offer a competitive salary with uncapped bonus potential, industry-leading benefits, and structured training programmes that foster career growth within a premium brand network, ensuring a stable and rewarding long-term career path for our employees.
