At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a supportive team environment.
- Benefits: Enjoy a competitive salary, birthday off, staff discounts, and more.
- Other info: Monday to Friday hours with no weekend work for a great work-life balance.
- Why this job: Be the go-to person for customers and make their car service experience exceptional.
- Qualifications: Previous Service Advisor experience and knowledge of DMS systems required.
The predicted salary is between 30000 - 30000 € per year.
Basic Salary: £30,000 + Bonus
Hours: Monday - Friday 8am till 6pm - NO WEEKENDS
Location: Reading
Benefits: Birthday Off, Death In Service, Staff Discounts
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities
- Arranging Service Department bookings
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards
- Upselling works to be completed and special offers/Service Plans
Skills and Qualifications
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving License - Subject to drivers check
If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 53181
Service Advisor in Reading employer: More To Motor
Join a dynamic car dealership in Reading, where we prioritise a supportive work culture and employee development. With competitive benefits like Birthday Off and staff discounts, we foster an environment that values teamwork and hard work, ensuring our Service Advisors thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Reading
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience with DMS systems and upselling, as these are key skills they’re looking for.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to meet potential employers, let your passion for customer service and the automotive industry shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor in Reading
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about becoming a Service Advisor and contributing to our team.
Tailor Your Experience:Make sure to highlight your previous experience as a Service Advisor. We want to see how your skills with systems like Kerridge or Pinnacle can benefit us, so don’t hold back on those details!
Upselling Skills Matter:Since upselling is part of the job, share specific examples of how you've successfully upsold in the past. This will show us that you understand the importance of this skill in enhancing customer satisfaction and driving sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at More To Motor
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge, 1 Link, or Pinnacle systems. Being able to discuss your experience with these DMS systems will show that you're not just a good fit for the role, but that you can hit the ground running.
✨Show Off Your Upselling Skills
Prepare some examples of how you've successfully upsold services in the past. This could be anything from service plans to special offers. The more specific you can be about your achievements, the better!
✨Customer Service is Key
Think of scenarios where you went above and beyond for a customer. Being a Service Advisor is all about ensuring customer satisfaction, so having a few stories ready will demonstrate your commitment to excellent service.
✨Dress to Impress
Even though it's a car dealership, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously. It’ll help you feel more confident too!
