Car Dealership Service Advisor – Bookings & Upsell Expert in London
Car Dealership Service Advisor – Bookings & Upsell Expert

Car Dealership Service Advisor – Bookings & Upsell Expert in London

London Full-Time 29000 - 36000 £ / year (est.) No home office possible
More To Motor

At a Glance

  • Tasks: Arrange service bookings and upsell products while ensuring smooth workshop operations.
  • Company: More To Motor, a dynamic car dealership in Twickenham.
  • Benefits: Competitive salary, staff discounts, life insurance, private medical insurance, and a company car scheme.
  • Other info: Great opportunity for career growth in a fast-paced environment.
  • Why this job: Join a vibrant team and enhance your customer service skills in the automotive industry.
  • Qualifications: Experience in a car dealership or customer service and a full manual UK driving license.

The predicted salary is between 29000 - 36000 £ per year.

More To Motor is seeking a Service Advisor in Twickenham, offering a basic salary of £29,000 and OTE of £36,000. The role involves arranging service bookings, ensuring efficient workshop operations, and upselling products/services.

The ideal candidate must have prior experience in a car dealership or customer service, as well as knowledge of relevant systems such as Kerridge. A full manual UK driving license is required.

Benefits include staff discounts, life insurance, private medical insurance, and a company car scheme.

Car Dealership Service Advisor – Bookings & Upsell Expert in London employer: More To Motor

More To Motor is an exceptional employer, offering a vibrant work culture in Twickenham that prioritises employee well-being and growth. With competitive benefits such as staff discounts, private medical insurance, and a company car scheme, we empower our Service Advisors to excel in their roles while enjoying a fulfilling career path in the automotive industry.
More To Motor

Contact Detail:

More To Motor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Car Dealership Service Advisor – Bookings & Upsell Expert in London

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who work at car dealerships. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by brushing up on your upselling techniques. Think of examples from your past experience where you successfully upsold products or services. We want to see that you can bring value to the team!

Tip Number 3

Show off your knowledge of relevant systems like Kerridge during the interview. If you’ve used similar software, mention it! We love candidates who can hit the ground running and make our workshop operations smoother.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to join our team at More To Motor.

We think you need these skills to ace Car Dealership Service Advisor – Bookings & Upsell Expert in London

Customer Service Experience
Service Booking Management
Upselling Skills
Knowledge of Kerridge
Workshop Operations Efficiency
Full Manual UK Driving License
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in car dealerships or customer service. We want to see how your skills align with the role of a Service Advisor, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Advisor position. Mention your knowledge of systems like Kerridge and how you can contribute to our team at More To Motor.

Showcase Your Upselling Skills: Since upselling is a key part of this role, include examples of how you've successfully upsold products or services in the past. We love seeing candidates who can demonstrate their ability to drive sales while providing excellent customer service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at More To Motor

Know Your Stuff

Make sure you brush up on your knowledge of car dealership operations and customer service. Familiarise yourself with systems like Kerridge, as being able to discuss them confidently will show that you're ready to hit the ground running.

Showcase Your Upselling Skills

Prepare examples of how you've successfully upsold products or services in previous roles. This could be through specific scenarios where you identified customer needs and provided tailored solutions. It’s all about demonstrating your ability to boost sales!

Practice Common Questions

Anticipate questions related to service bookings and workshop efficiency. Think about how you would handle difficult customer situations or manage multiple bookings. Practising your responses can help you feel more at ease during the interview.

Dress the Part

First impressions matter! Dress smartly and professionally to convey that you take the role seriously. A polished appearance can set a positive tone for the rest of the interview.

Car Dealership Service Advisor – Bookings & Upsell Expert in London
More To Motor
Location: London

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