At a Glance
- Tasks: Manage customer enquiries, bookings, and daily admin tasks in a busy motor garage.
- Company: Established motor garage in Grays with a supportive team culture.
- Benefits: Competitive hourly rate and a full-time, stable position.
- Other info: Opportunity to work in a dynamic environment with a focus on teamwork.
- Why this job: Join a friendly team and gain valuable experience in customer service and administration.
- Qualifications: Previous garage experience and strong customer service skills required.
The predicted salary is between 13 - 14 € per hour.
A busy and well‑established motor garage in the Grays area is looking for a reliable and organised Admin / Customer Service Advisor to join their team. This role is perfect for someone with previous garage experience who can confidently manage customer enquiries, bookings, and day‑to‑day admin tasks.
Key Responsibilities
- Handling incoming calls and customer enquiries in a professional, friendly manner
- Booking vehicles in for MOTs, servicing, and repairs
- Managing daily administrative duties and maintaining accurate records
- Creating and managing online listings on eBay
- Processing orders and updating internal systems
- Keeping customers informed regarding vehicle progress, updates, and collections
- Supporting the workshop team with general coordination
Requirements
- Previous experience working in a motor garage is essential
- Strong customer service and communication skills
- Confident using computers and online platforms (including eBay and Amazon)
- Good organisational skills with the ability to multitask
- Professional, reliable, and able to work well under pressure
- Friendly, approachable manner with a customer‑first mindset
What’s on Offer
- Competitive hourly rate (£13.00 – £14.00 depending on experience)
- Full‑time, stable position
- Supportive, friendly team environment
Admin / Customer Service Advisor (Motor Garage) in Grays employer: More To Motor
Join a well-established motor garage in Grays, where you will be part of a supportive and friendly team dedicated to delivering exceptional customer service. With competitive pay and a stable full-time position, this role offers the opportunity for personal growth and development in a dynamic environment that values reliability and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Admin / Customer Service Advisor (Motor Garage) in Grays
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Dress the part! Even if the garage has a casual vibe, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a nice touch that many candidates overlook.
We think you need these skills to ace Admin / Customer Service Advisor (Motor Garage) in Grays
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in a motor garage. We want to see how your background fits with the role, so don’t hold back on sharing those relevant skills!
Be Personable:Since this role is all about customer service, let your friendly and approachable nature shine through in your application. We love candidates who can connect with customers and create a positive experience.
Keep It Organised:Just like the admin tasks you'll be handling, your application should be neat and well-structured. Use clear headings and bullet points to make it easy for us to read and find the important bits.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at More To Motor
✨Know Your Garage Stuff
Make sure you brush up on your knowledge of motor garage operations. Familiarise yourself with common services like MOTs and repairs, as well as any specific systems they might use. This will show that you're not just a customer service whiz but also someone who understands the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've handled customer enquiries or resolved issues effectively. Think about how you can demonstrate your friendly and professional approach, as this role is all about making customers feel valued and informed.
✨Get Organised
Since the job involves multitasking and managing various admin duties, think of ways to showcase your organisational skills. You could mention tools or methods you use to keep track of tasks and ensure everything runs smoothly, especially in a busy environment.
✨Be Tech-Savvy
Familiarise yourself with online platforms like eBay and any internal systems they might use. If you have experience with these tools, be ready to discuss it. Showing that you're comfortable with technology will give you an edge, especially in a role that requires processing orders and managing listings.
