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- Tasks: Manage service bookings, streamline workshop flow, and upsell services to customers.
- Company: A vibrant car dealership in Croydon with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE of £41,000, Monday to Friday hours, and occasional Saturday shifts.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 35000 - 42500 £ per year.
A car dealership is seeking an enthusiastic Service Advisor to join their team in Croydon. The role entails arranging service bookings, ensuring efficient workshop operations, and upselling services.
Candidates must have prior experience in a similar position and knowledge of DMS systems like Kerridge or RTC. A full UK driving license is required.
This position offers a competitive salary with OTE of £41,000, Monday to Friday hours, and occasional Saturday shifts.
Dynamic Service Advisor: Bookings, Upsell & Workshop Flow employer: More To Motor
Contact Detail:
More To Motor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Service Advisor: Bookings, Upsell & Workshop Flow
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at car dealerships. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the dealership and its services. Knowing their offerings inside out will help you upsell effectively during the interview, showing them you’re the right fit for the Service Advisor role.
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and enthusiastically. Role-play with a friend or family member to get comfortable discussing service bookings and upselling techniques.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge over other candidates. Let’s get you that Service Advisor position!
We think you need these skills to ace Dynamic Service Advisor: Bookings, Upsell & Workshop Flow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and making a difference in the service department.
Highlight Relevant Experience: Make sure to showcase your previous experience as a Service Advisor. We’re looking for candidates who know their way around DMS systems like Kerridge or RTC, so don’t forget to mention any specific skills or achievements!
Tailor Your Application: Don’t just send out a generic application. Take the time to tailor your CV and cover letter to this specific role. We appreciate when candidates take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at More To Motor
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or RTC. Being able to discuss how you've used these systems in previous roles will show that you're not just familiar, but also confident in your abilities.
✨Show Your Enthusiasm
This role is all about customer interaction, so let your passion for providing excellent service shine through. Share examples of how you've gone above and beyond for customers in the past to demonstrate your commitment to service excellence.
✨Prepare for Upselling Scenarios
Think of some specific upselling techniques you've successfully used before. Be ready to discuss how you identify opportunities to upsell services during a booking and how you approach those conversations with customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, workshop flow, or how success is measured in this role. This shows that you're genuinely interested in the position and want to be a part of their team.