At a Glance
- Tasks: Review customer journeys and ensure compliance while driving process improvements.
- Company: Reputable automotive organisation in the financial services sector.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: 12-month contract with excellent career development opportunities.
- Why this job: Make a real impact on customer outcomes and enhance business performance.
- Qualifications: Experience in automotive financial services and strong analytical skills.
The predicted salary is between 30000 - 45000 £ per year.
Compliance & Quality Assurance Analyst
Role: Compliance & Quality Assurance Analyst (12-Month FTC) Location: Milton Keynes Hours: Full Time, Monday to Friday (37.5 hours per week) Salary: £30,000 - £45,000 DOE
Our client is a highly regarded automotive organisation operating in the financial services sector.
They are committed to delivering excellent customer outcomes and maintaining the highest standards of compliance and governance.
They offer a collaborative working environment where employees are encouraged to develop their skills and contribute to continuous improvement across the business.
Benefits
- Competitive salary of £30,000 - £45,000 DOE
- 12-month fixed-term contract with an established organisation
- Monday to Friday working pattern (hybrid after training)
- Supportive and collaborative team environment
- Opportunity to work within a highly regulated financial services business
- Exposure to a wide range of customer journeys and business processes
- Opportunity to make a genuine impact on customer outcomes and business performance
Duties of a Compliance & Quality Assurance Analyst
- Review customer journeys to ensure fair and compliant outcomes
- Identify risks, trends and opportunities for continuous improvement
- Deliver insightful reports with clear recommendations
- Support the business in meeting FCA and Consumer Duty standards
- Collaborate with stakeholders to drive positive customer outcomes
- Influence process improvements that enhance customer experience
- Play a key role in maintaining quality, compliance and operational excellence
- What we would like from you
- Previous experience working within the automotive financial services industry is essential.
- Knowledge of FCA regulations, Vulnerable Customers and Consumer Duty.
- Experience conducting quality assurance, compliance monitoring, outcome testing or file reviews.
- Strong understanding of customer journeys within motor finance.
- Excellent analytical skills with strong attention to detail.
- Experience producing detailed reports and communicating findings to stakeholders.
- Ability to identify trends, risks and opportunities for process improvement.
- Strong written and verbal communication skills.
- #J-18808-Ljbffr
Compliance & Quality Assurance Analyst employer: More To Motor
As an Aircraft Technical Cleaner, you will join a dynamic team dedicated to maintaining the highest standards of cleanliness and safety in the aviation industry. Our company offers competitive salaries, a supportive work culture that values teamwork and professional development, and unique opportunities for growth within the sector. Located in a vibrant area, we provide our employees with a stimulating environment that fosters innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance & Quality Assurance Analyst
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like More To Motor looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance & Quality Assurance Analyst
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at More To Motor. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at More To Motor
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with More To Motor’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
