At a Glance
- Tasks: Manage customer bookings and enhance service through upselling.
- Company: More To Motor, a dynamic car service provider in Wokingham.
- Benefits: Base salary of £30,000, bonuses, Birthday Off, and staff discounts.
- Other info: Monday to Friday hours, perfect for students seeking flexible work.
- Why this job: Join a supportive team and enjoy a work-life balance with no weekend shifts.
- Qualifications: Strong customer service skills and experience in upselling.
The predicted salary is between 30000 - 30000 € per year.
More To Motor in Wokingham is seeking a Service Advisor to manage bookings and customer relations. The ideal candidate will have a strong background in customer service and upselling.
This role offers a base salary of £30,000 plus bonuses, and includes benefits such as Birthday Off, Death in Service, and Staff Discounts.
Hours are Monday to Friday from 8am to 6pm, with no weekend work required.
Car Service Advisor – Mon–Fri, Upsell & Bookings employer: More To Motor
More To Motor in Wokingham is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, competitive salary, and unique benefits like Birthday Off and Staff Discounts, we foster an environment where our team can thrive without the pressures of weekend work. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Car Service Advisor – Mon–Fri, Upsell & Bookings
✨Tip Number 1
Get to know the company! Research More To Motor and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your upselling techniques! Since this role involves upselling, brush up on your skills by role-playing with a friend or family member. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees of More To Motor on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Car Service Advisor – Mon–Fri, Upsell & Bookings
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've managed customer relations in the past and any upselling techniques you've successfully used.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention specific skills that relate to managing bookings and customer interactions.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to what makes you a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at More To Motor
✨Know Your Stuff
Before the interview, brush up on your knowledge of car services and customer relations. Familiarise yourself with common upselling techniques and think of examples from your past experience where you successfully managed bookings or improved customer satisfaction.
✨Showcase Your Customer Service Skills
During the interview, be ready to discuss specific instances where you excelled in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Your Upselling Ability
Prepare to talk about your upselling strategies. Think of a time when you successfully upsold a product or service. Be clear about what you did, how you approached the customer, and what the result was. This will show that you understand the importance of this aspect of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture at More To Motor, or how success is measured in the Service Advisor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
