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For Companies At a Glance
- Tasks: Sell new and used vehicles while providing an exceptional customer experience.
- Company: Join a dynamic dealership with a focus on customer satisfaction.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Other info: Exciting environment with regular promotions and events.
- Why this job: Be part of a team that helps customers find their dream vehicles.
- Qualifications: Sales experience preferred; strong communication and negotiation skills required.
The predicted salary is between 25000 - 35000 £ per year.
Role Purpose The Sales Executive is responsible for selling new and used vehicles while delivering an exceptional customer experience. The role focuses on understanding customer needs, presenting suitable vehicle and finance solutions, and achieving volume, margin, and customer satisfaction targets in line with dealership and manufacturer standards.
Key Duties & Responsibilities
- Sales Performance
- Sell new and used vehicles to private and business customers
- Achieve monthly sales targets for volume, margin, and product penetration
- Promote finance, insurance, and add-on products in line with FCA requirements
- Customer Experience
- Deliver a professional, friendly, and consultative sales experience
- Understand customer needs and recommend suitable vehicles
- Carry out vehicle demonstrations and test drives
- Manage the sales process from initial enquiry through to vehicle handover
- Lead & CRM Management
- Handle inbound and outbound sales enquiries
- Accurately record customer interactions and progress on the CRM system
- Maintain follow-up activity to maximise conversion and retention
- Stock & Presentation
- Maintain high standards of vehicle presentation on the forecourt and online
- Support stock management, pricing, and vehicle preparation processes
- Compliance & Standards
- Follow dealership sales processes and manufacturer brand standards
- Ensure FCA, Consumer Duty, and data protection compliance
- Complete all sales documentation accurately and on time
- Team Collaboration
- Work closely with Sales Managers, Business Managers, and Aftersales teams
- Support promotions, events, and marketing campaigns
Skills, Knowledge & Experience
- Previous experience in a sales role (motor trade experience preferred)
- Strong communication, negotiation, and relationship-building skills
- Target-driven with a consultative approach
- FCA accreditation (or willingness to complete)
- Full UK driving licence
Personal Attributes
- Professional, confident, and personable
- Self-motivated and results-driven
- Organised with good time management skills
- Customer-focused and resilient
Sales Executive in Basingstoke employer: More To Motor
Contact Detail:
More To Motor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Basingstoke
✨Tip Number 1
Get to know the dealership inside out! Research their vehicle offerings, customer service reputation, and any recent promotions. This way, when you walk in, you can chat confidently about how you can contribute to their sales goals.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Focus on how you’d approach customers, understand their needs, and present suitable vehicles. The more comfortable you are, the better you'll connect with potential buyers.
✨Tip Number 3
Network like a pro! Attend local automotive events or join online forums related to the motor trade. Building relationships can lead to insider tips and even job opportunities that aren’t advertised yet.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you note. It shows professionalism and keeps you fresh in their minds. And remember, check out our website for the latest openings!
We think you need these skills to ace Sales Executive in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Executive role. Highlight your previous sales experience, especially in the motor trade, and showcase your communication and negotiation skills. We want to see how you can deliver that exceptional customer experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your target-driven mindset and how you’ve successfully met sales targets in the past. Remember, we love a consultative approach!
Showcase Your Customer Focus: In your application, emphasise your ability to understand customer needs and provide tailored solutions. Share examples of how you've gone above and beyond to ensure customer satisfaction. We’re all about delivering a professional and friendly sales experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at More To Motor
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the vehicles the dealership sells. Understand their features, benefits, and any finance options available. This will help you demonstrate your knowledge and show that you’re genuinely interested in the role.
✨Practice Your Sales Pitch
Prepare a mock sales pitch for a vehicle you like. Focus on how you would identify customer needs and present solutions. Practising this will not only boost your confidence but also showcase your consultative approach during the interview.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you delivered exceptional customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will highlight your customer-focused attitude.
✨Familiarise Yourself with Compliance Standards
Brush up on FCA regulations and consumer duty standards relevant to the motor trade. Being knowledgeable about compliance will show that you take the role seriously and understand the importance of following dealership processes.