At a Glance
- Tasks: Welcome customers and manage service enquiries for a premium automotive brand.
- Company: Join a high-end dealership in Coulsdon West with a supportive culture.
- Benefits: Competitive salary with uncapped bonuses, perks, and career development.
- Other info: Enjoy clear progression opportunities and a stable career path.
- Why this job: Be part of a premium brand and deliver exceptional customer service.
- Qualifications: 2 years' experience as a Service Advisor and strong communication skills.
The predicted salary is between 35400 - 42750 £ per year.
Location: Coulsdon West (Greater London)
Salary: £35,400 basic with £42,450 OTE (uncapped bonus potential)
Role Overview
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
Responsibilities
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You
- Minimum 2 years’ recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: £35,400 basic with £42,750 OTE
- Industry-leading benefits package
- Access to "Perks at Work" discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
Applicants must be eligible to work in the UK without restriction.
Automotive Service Advisor (Premium Brand) employer: More To Motor
Join a prestigious automotive dealership in Coulsdon West, where you will thrive in a professional and supportive environment dedicated to delivering exceptional customer service. With a competitive salary and uncapped bonus potential, our industry-leading benefits package, structured training, and clear progression opportunities ensure that your career as an Automotive Service Advisor is both rewarding and fulfilling. Experience the satisfaction of building long-term relationships with customers while representing a high-end brand in a vibrant location.
