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- Tasks: Drive sales growth by managing key customer accounts and providing top-notch service.
- Company: Join Uniware Systems, a leading EPoS and Payment solutions provider in the UK.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Be part of a global team with excellent career growth potential.
- Why this job: Make an impact by building strong relationships and driving sales in a tech-savvy industry.
- Qualifications: 5+ years in software sales, strong negotiation skills, and a customer-focused mindset.
The predicted salary is between 40000 - 50000 £ per year.
Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions. The Key Account Manager is responsible for selling our Software, Hardware and Services, and reports to the Head of Sales & Marketing. It will be the Key Account Manager’s role to ensure that all agreed sales targets are met, or exceeded, in their allocated accounts/region.
The Key Account Manager is responsible for fostering and developing strong relationships with current customer accounts within a designated portfolio. The aim is to drive back to base sales growth within these accounts through a sales-through-service approach, maximising revenue from existing clients while minimising attrition.
The Key Account Manager will be focused on providing a consultative approach to customers by proactively managing their portfolio of accounts to offer a market leading service while maximising sale opportunities. The Key Account Manager will liaise with internal teams (including Marketing, Support, Sales and R&D) to improve customer experience and customer journey throughout their life with Uniware.
Job responsibilities:- Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products and services
- Maintain and develop the utopia grid of products for all customer accounts within portfolio
- Develop and maintain account plans for each customer to offer a consultative approach to maximise new business sales opportunities and minimise attrition
- Meet / exceed sales targets focused on base within designated accounts
- Meet / exceed attrition targets
- Maintaining an awareness of industry trends and updating team and management accordingly
- Adhere to the company sales guidelines, including maintaining and developing the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
- Assist with devising and implementing lead generation activities, while liaising with wider team and marketing as and when required
- Respond to and follow up all sales enquiries using appropriate methods
- Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets
- Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded
- Identifying the needs and wants of a potential customer
- Presenting the Company solution without misrepresentation
- Demonstrating software solutions and associated products in person or remotely
- Handling objections from potential sales opportunities
- Preparing and presenting quotations/proposals to sales opportunities
- Preparation of bids/tenders
- Negotiating and closing sales
- Fulfilling reporting requirements to the Head of Sales according to the deadlines set for the Department
- Maximise profit on all potential sales opportunities
- Provide excellent customer services to clients over the phone or in person
- Attend training to develop relevant knowledge, techniques and skills
- Grow and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
- Attend industry trade shows as directed by the management team from time to time
- Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time
- Proven 5 years + experience selling software solutions
- Proven record in selling business application software
- Relevant professional sales training and experience
- A good degree of computer literacy and technical competency
- Experience using CRM tools like Salesforce
- High degree of self-motivation
- Energy and enthusiasm
- Honesty and integrity
- Strong customer service mindset
- Goal orientation
- Professionalism and persistence with ability to overcome obstacles and setbacks
- Strong negotiation skills and ability to close sales
- Excellent written, verbal and presentation communications skills
- The ability to build and foster business relationships
- Good understanding of technology and how it is applied in business
- Demonstrable evidence of organising customer accounts and projection implementation
Key Account Manager employer: More About Jonas Software
Contact Detail:
More About Jonas Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Get to know the company inside out! Research Uniware Systems, their products, and their competitors. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle objections or close a sale. Practising your responses will help you feel more confident and ready to impress during interviews.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation. It’s a great way to keep yourself top of mind and show your enthusiasm for the position.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you know the ins and outs of our products and services. This will help you tailor your application to show how you can drive sales growth and foster strong relationships with our customers.
Showcase Your Experience: Highlight your proven track record in selling software solutions. Use specific examples to demonstrate how you've met or exceeded sales targets in the past. We love seeing numbers that back up your claims!
Be Personable: Remember, we’re looking for someone who can build and maintain relationships. Let your personality shine through in your application. Share stories that reflect your customer service mindset and negotiation skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at More About Jonas Software
✨Know Your Stuff
Make sure you have a solid understanding of Uniware's product portfolio and how it stacks up against competitors. Brush up on the latest industry trends and be ready to discuss how these can impact your potential clients.
✨Showcase Your Consultative Skills
Prepare examples of how you've successfully managed accounts in the past. Highlight your ability to identify customer needs and provide tailored solutions. This will demonstrate your consultative approach, which is key for a Key Account Manager.
✨Be Ready to Discuss Sales Strategies
Think about your previous sales experiences and be prepared to share specific strategies that helped you meet or exceed targets. Discuss how you’ve built relationships with clients and maximised revenue while minimising attrition.
✨Practice Your Presentation Skills
Since you'll need to present software solutions, practice explaining complex concepts in simple terms. Use role-play scenarios to simulate client interactions, focusing on handling objections and closing sales effectively.