At a Glance
- Tasks: Create engaging communications that connect residents and colleagues at Morden College.
- Company: Join a historic charity dedicated to supporting older people in vibrant communities.
- Benefits: Flexible working hours, hybrid options, and a supportive team environment.
- Other info: Opportunity for growth in a collaborative and inclusive workplace.
- Why this job: Make a real difference by fostering connections and enhancing community life.
- Qualifications: Strong writing skills and experience in communications, especially within organisations.
The predicted salary is between 29700 - 36300 £ per year.
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported. We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions. We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College. This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
Main Responsibilities of the role
- Communications planning and ways of working
- Content and storytelling
- Resident communications
- Colleague communications
- Supporting organisational change
- Communication standards and brand
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications. You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
- Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
- Excellent writing, editing and proofreading skills
- Experience creating engaging communications across a range of channels and audiences
- Experience developing communication plans and coordinating communications activity
- Experience managing websites, newsletters, intranets or other communication platforms
- Ability to understand complex information and translate it into clear, accessible and engaging messages
- Experience building effective relationships and working collaboratively with colleagues at all levels
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Understanding of inclusive and accessible communication practices
- A proactive, collaborative and solutions-focused approach
Desirable criteria
- Experience working in a charity, housing, care, health, community or similar organisation
- Experience communicating with residents, service users or community groups
- Experience supporting organisational change and engagement activities
- Experience using SharePoint, CRM systems or similar intranet platforms
- Experience using audience insight and analytics to improve engagement
- Understanding of GDPR, information-sharing and good digital practice
- Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms
- Understanding of digital inclusion and approaches to increasing confidence in using technology
- Experience creating photography, video or visual content
- Experience working with older people or services that support people in later life
Location: Blackheath with option to work at our Beckenham site
Flexible/ hybrid working
Hours per week: Full-time or part-time (ideally 21-28 hours a week)
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
Communications Manager in Blackheath employer: Morden College
Morden College is an exceptional employer dedicated to enhancing the lives of older people in south-east London through a vibrant and inclusive community. With a strong commitment to employee wellbeing, we offer generous benefits such as 25 days annual leave, a comprehensive health plan, and opportunities for professional growth within a supportive environment. Join us in making a meaningful impact while enjoying a collaborative work culture that values dignity, purpose, and inclusion.
