Director of Resident Services. Job in Guildford Education & Training Jobs
Director of Resident Services. Job in Guildford Education & Training Jobs

Director of Resident Services. Job in Guildford Education & Training Jobs

Guildford Full-Time 72000 - 108000 £ / year (est.) Home office (partial)
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Morden College, an almshouse charity

At a Glance

  • Tasks: Lead resident services, ensuring safety and support for older people.
  • Company: Join Morden College, a historic charity dedicated to enhancing lives for over 250 residents.
  • Benefits: Enjoy flexible working, wellbeing initiatives, and the chance to make a real difference.
  • Other info: Work one day a week from home and travel occasionally to Beckenham.
  • Why this job: Shape a vibrant community-focused organisation while leading a passionate team.
  • Qualifications: Strong leadership experience in charity or customer service, with excellent communication skills.

The predicted salary is between 72000 - 108000 £ per year.

Director of Resident Services Blackheath, London, SE3 (Zone 3) (with 1 day/week WFH + occasional travel to Beckenham) Full-time, 35 hours/week £90,000 per year Permanent Make a meaningful impact every day. Join Morden College as our new Director of Resident Services. We\’re Morden College: an almshouse charity with a proud 330-year history and a big vision for the future. We provide homes, care, and support for over 250 older people across two lovely sites in Blackheath and Beckenham, helping our residents lead independent, connected, and fulfilling lives. We\’re entering an exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities. What you\’ll do As our Director of Resident Services , you\’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You\’ll: Oversee services that help residents feel safe, supported, and truly at home. Lead teams, manage budgets, and make sure everything runs smoothly. Champion inclusion, wellbeing, and independence for older people. Collaborate across teams and with external partners to keep improving what we do. What you\’ll bring A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. A strategic mindset and a warm, people-first approach to leadership. Excellent communication, financial oversight, and problem-solving skills. A deep commitment to dignity, equity, and resident voice in everything we do. Why join us? A real chance to be part of shaping a vibrant, values-led organisation. An ambitious, kind, and forward-thinking team. Great benefit and wellbeing initiatives, flexible working, and the opportunity to genuinely improve lives. If you\’re ready to bring your leadership skills to a place where community and purpose come first, then we\’d love to hear from you Please send your CV with a covering statement (no more than two pages) setting out why you are the right person for this role and how you\’d approach it to recruitment@ Closing date: 11 June (on or before 5pm) #J-18808-Ljbffr

Director of Resident Services. Job in Guildford Education & Training Jobs employer: Morden College, an almshouse charity

Morden College is an exceptional employer, offering a unique opportunity to lead and make a meaningful impact in the lives of older people within a supportive and values-driven environment. With a strong focus on employee wellbeing, flexible working arrangements, and a commitment to professional growth, you will be part of a dedicated team that champions inclusion and community spirit in the heart of Blackheath. Join us to help shape a vibrant future for our residents while enjoying a fulfilling career in a historic charity with a clear vision for excellence.
Morden College, an almshouse charity

Contact Detail:

Morden College, an almshouse charity Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Resident Services. Job in Guildford Education & Training Jobs

✨Tip Number 1

Network with professionals in the charity and social care sectors. Attend relevant events or join online forums to connect with individuals who may have insights into Morden College's culture and values.

✨Tip Number 2

Research Morden College's recent initiatives and community projects. Understanding their current strategies will help you demonstrate your alignment with their mission during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with a people-first approach. Think of specific examples where you've successfully led teams in similar environments.

✨Tip Number 4

Familiarise yourself with the challenges facing older people in residential settings. Being able to speak knowledgeably about these issues will show your commitment to improving residents' lives.

We think you need these skills to ace Director of Resident Services. Job in Guildford Education & Training Jobs

Leadership Skills
Strategic Thinking
Budget Management
Excellent Communication
Problem-Solving Skills
Team Management
Customer Service Orientation
Collaboration and Partnership Building
Commitment to Inclusion and Wellbeing
Knowledge of Health and Social Care
Understanding of Housing Services
Empathy and Compassion
Adaptability
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Director of Resident Services. Tailor your application to highlight how your experience aligns with their needs.

Craft a Compelling Covering Statement: In your covering statement, clearly articulate why you are the ideal candidate for this role. Use specific examples from your past experiences that demonstrate your leadership skills and commitment to resident wellbeing.

Highlight Relevant Experience: Ensure your CV showcases your background in leadership within charity or customer service settings. Emphasise any experience in health, social care, or housing that relates directly to the role.

Proofread Your Application: Before submitting, carefully proofread your CV and covering statement for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership position.

How to prepare for a job interview at Morden College, an almshouse charity

✨Understand the Organisation's Values

Before your interview, take some time to research Morden College's history and values. Understanding their commitment to dignity, equity, and resident voice will help you align your answers with their mission and demonstrate that you're a good cultural fit.

✨Showcase Your Leadership Experience

Prepare specific examples from your past roles where you've successfully led teams or managed projects in a charity or customer service setting. Highlight how your leadership style promotes inclusion and wellbeing, which is crucial for this role.

✨Demonstrate Strategic Thinking

Be ready to discuss your strategic mindset and how you've implemented successful initiatives in previous positions. Think about how you can contribute to Morden College's fresh strategy focused on excellent housing and high-quality services.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the organisation's future plans, team dynamics, and how they measure success in resident services. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Director of Resident Services. Job in Guildford Education & Training Jobs
Morden College, an almshouse charity
Location: Guildford
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