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Job DescriptionThe postholder’s duties will primarily be the administration of Council Tax and Non-Domestic Rates accounts. The specific duties include the creation and amendment of data held on these databases and the issue of responses to written and verbal enquiries from taxpayers and ratepayers. The postholder will mainly specialize in either Council Tax or Non-Domestic Rates but may periodically be deployed to the other in times of high work volumes.RequirementsTo input information to the Council Tax and Non-Domestic Rates databases.\\nTo respond to enquiries from taxpayers and ratepayers, both verbally and in writing.\\nTo perform general clerical duties.ResponsibilitiesExperience of working in an office environment.\\nExperience of data input.\\nExperience of dealing with the public.\\n4 SQA Standard grade or equivalent at level 3 or above including Maths and English\\nHigh level of accuracy in work.\\nEffective communication skills; oral and written.\\nAbility to deliver a high level of customer care.\\nAppreciation, acceptance of and commitment to the importance of confidentiality.
Ability to work to deadlines.\\nKnowledge of software packages e.g. Word, Excel.\\nWillingness to accept direction/delegation.\\nAbility to work effectively as a member of a small team.\\nAbility to deal with people in an understanding and professional manner.\\nAbility to work flexibly to meet the needs and demands of the service.\\nAbility to work in an open plan/shared office.\\n \\nClosing Date: Friday 6 June 2025\\nStarting Salary: £24,995.10\\nHours per week: 36.25\\n£13.26 per hour\\nProposed Interview Date: Tues 17 and Wed 18 June 2025\\nFor further information, please contact James Taylor 01343 563160
Taxation Processing Assistant - MOR10714 employer: Moray Council
As a Taxation Processing Assistant, you will join a supportive and collaborative work environment that values accuracy and customer care. Our commitment to employee growth is reflected in our training opportunities and the chance to specialise in key areas such as Council Tax or Non-Domestic Rates, all while enjoying a competitive salary and a flexible work schedule. Located in a vibrant community, we offer a unique opportunity to make a meaningful impact on local taxpayers and ratepayers.
Contact Detail:
Moray Council Recruiting Team
