At a Glance
- Tasks: Provide reception services and clerical support for the Sports & Leisure Services Division.
- Company: Join Moray Council and be part of a vibrant community service team.
- Benefits: Competitive hourly rate, flexible hours, and valuable work experience.
- Other info: Temporary position until December 2026 with opportunities for personal growth.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Experience in reception or clerical roles and strong customer care skills.
The predicted salary is between 26898 - 26898 £ per year.
To provide a range of reception services and clerical duties including cashier and duties for the Sports & Leisure Services Division. To represent the Sport & Culture Service and Moray Council in ensuring a high quality service is provided whilst maintaining good operational procedures and relationships between the service and members of the public.
Responsibilities
- Dealing initially with users entering the Centre and providing information
- Receiving bookings and dealing with enquiries
- Receiving fees for admission to the swimming pool and associated facilities
- Reconciling receipts, returns and securing monies taken at Reception
- Maintaining stock control records
- Ensure a high standard of customer care in respect of all users of services
- Ensuring that all financial and administration procedures of the Council are complied with.
The Individual
- Experience of working in a busy reception environment using relevant technology e.g. photocopier, E-mail, Intra/Internet.
- Clerical / administration / typing experience.
- Experience of handling cash / cheques / card transactions.
- 4 SQA Standard grades or equivalent at Level 3 or above, including English.
- Ability to organise and manage own workload.
- Ability to use initiative when required.
- Self-confidence.
- Strong customer care skills and focus.
- Effective interpersonal skills.
- Ability to work to deadlines.
- Ability to identify priorities and plan work.
- Good working knowledge of Microsoft Office / ICT skills.
- Effective organisational skills / time management with the ability to respond to conflicting and competing demands.
- Ability to communicate effectively in written and verbal forms.
- Willingness to accept direction / delegation.
- Ability to deal sensitively with customers.
- Flexibility to meet the needs and demands of the service.
Temporary Post until 31 December 2026
Closing Date: 19 June 2026
Starting Salary: £26,898 (pro rata) £14.27 per hour, 15 hours per week
For further information, contact roy.mcpherson@moray.gov.uk
Receptionist / Clerical Assistant (Temporary) (MOR11918) - MOR11918 in Lossiemouth employer: Moray Council
Join Moray Council as a Receptionist / Clerical Assistant and be part of a dedicated team that prioritises high-quality service in the Sports & Leisure Services Division. With a strong focus on employee development, you will benefit from a supportive work culture that values customer care and effective communication, all while enjoying the beautiful surroundings of Moray. This temporary role offers competitive pay and the opportunity to enhance your clerical skills in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Clerical Assistant (Temporary) (MOR11918) - MOR11918 in Lossiemouth
✨Tip Number 1
Get to know the company! Research Moray Council and their Sports & Leisure Services Division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills. Since this role is all about providing a high standard of care, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your organisational skills. Prepare to discuss how you manage your workload and prioritise tasks, especially in a busy reception environment. We love candidates who can juggle multiple demands with ease!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using online platforms, which is key for this role.
We think you need these skills to ace Receptionist / Clerical Assistant (Temporary) (MOR11918) - MOR11918 in Lossiemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reception and clerical roles. We want to see how your skills match the job description, so don’t be shy about showcasing your customer care abilities and any relevant technology experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your strong interpersonal skills and how you can contribute to maintaining high-quality service at the Sports & Leisure Services Division.
Showcase Your Organisational Skills:In your application, highlight your ability to manage workloads and meet deadlines. We love candidates who can juggle multiple tasks while keeping everything running smoothly, so give us examples of how you've done this in the past!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Moray Council
✨Know Your Reception Duties
Familiarise yourself with the specific reception and clerical duties mentioned in the job description. Be ready to discuss how your previous experience aligns with tasks like handling bookings, managing cash transactions, and providing excellent customer service.
✨Showcase Your Customer Care Skills
Prepare examples of how you've successfully dealt with customers in the past. Highlight your ability to handle enquiries and resolve issues, as this role requires a strong focus on customer care and effective communication.
✨Demonstrate Organisational Skills
Think about how you manage your workload and prioritise tasks. Be prepared to share strategies you've used to stay organised in busy environments, especially when dealing with conflicting demands.
✨Brush Up on Technology
Since the role involves using various technologies, ensure you're comfortable discussing your experience with tools like Microsoft Office and any relevant reception technology. Mentioning your proficiency can set you apart from other candidates.
