Housing Support Assistant - MOR11205
Housing Support Assistant - MOR11205

Housing Support Assistant - MOR11205

Elgin Full-Time 28520 - 28520 £ / year (est.) No home office possible
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Moray Council

At a Glance

  • Tasks: Support vulnerable households to prevent homelessness and help them secure stable accommodation.
  • Company: Join a dedicated team making a real difference in the community.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional development.
  • Other info: Dynamic role with travel across Moray and a supportive work environment.
  • Why this job: Make a positive impact on people's lives while gaining valuable experience.
  • Qualifications: Experience in health and social care or housing, with strong communication skills.

The predicted salary is between 28520 - 28520 £ per year.

Job Description

The Housing Support Assistant will work with vulnerable households including those identified within the Housing First and the UK Governments resettlement programmes to prevent homelessness arising. They will support households who are either in their own tenancy or who are in transition and working towards their own secured accommodation.

Requirements

  • To provide home management and life skills training.
  • To provide advice, support & liaison on accessing local support services.
  • To provide tenancy maintenance support.
  • To provide advocacy for clients where required.
  • To implement procedures and carry out duties as directed by the Housing Support Officer, Housing Support Supervisor or Refugee Resettlement Project Officer.
  • To assist and support with induction of any new start members or students.
  • To maintain the continual professional development required for SSSC registration.
  • To keep good records of contact with service users and to ensure that these are kept updated and that they are comprehensive for audit purposes.

The Individual

  • Experience of working with people with multiple needs.
  • Experience of multidisciplinary working.
  • SVQ 2 in Health and Social Care or equivalent in Housing or related field.
  • SSSC Registration *or working towards.
  • Maintain SSSC registration through training and development of skills/knowledge.
  • Ability to work on own initiative and as part of a team.
  • Ability to organise, plan, and monitor workloads.
  • Effective communication skills both oral and written.
  • To be able to work under pressure and prioritise workload.
  • The ability to gain the confidence of new citizens and/or people vulnerable to homelessness and ability to build up good rapport with them.
  • The ability to work in a multidisciplinary manner.
  • The ability to keep accurate records relating to involvement with service users.
  • You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car.
  • Ability to relate to people with multiple needs in a calm, empathetic and confident manner.
  • Ability to be non-judgmental.
  • Ability to communicate complex information to confused and distressed citizens.
  • Home visits to clients in own Tenancies, Temporary Accommodation, and Hostels.
  • Flexibility to meet the needs and demands of the service.
  • Ability to work in an open plan office of home working environment as required.
  • Ability to work in different offices depending on the needs of the service.

This post is considered to be a Regulated Role\’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme. Therefore, the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council.

PREVIOUS APPLICANTS OF POST MOR11050 NEED NOT APPLY

Closing Date: 24 October 2025

Starting Salary: £28,520.05

£15.13 per hour

36.25 hours per week

For further information, please contact Karen Adams, Operations Manager, Housing Support on 07976 194861.

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Housing Support Assistant - MOR11205 employer: Moray Council

As a Housing Support Assistant with Moray Council, you will be part of a dedicated team committed to making a real difference in the lives of vulnerable households. Our supportive work culture fosters professional growth through continuous training and development opportunities, ensuring you are well-equipped to provide essential services in a rural setting. With a focus on collaboration and community impact, we offer a rewarding environment where your contributions are valued and recognised.
Moray Council

Contact Detail:

Moray Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Assistant - MOR11205

✨Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing support. Think about your experiences with vulnerable households and how you can demonstrate your skills in home management and advocacy. We want you to shine!

✨Tip Number 3

Showcase your passion for helping others! When you get the chance to chat with potential employers, share your motivation for working in housing support. Let them see your empathy and commitment to making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Housing Support Assistant - MOR11205

Home Management Skills
Life Skills Training
Advice and Support Provision
Tenancy Maintenance Support
Advocacy Skills
Record Keeping
Communication Skills
Multidisciplinary Working
SVQ 2 in Health and Social Care or equivalent
SSSC Registration or working towards
Organisational Skills
Ability to Work Under Pressure
Empathy and Rapport Building
Non-judgmental Attitude
Flexibility

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with vulnerable households and any relevant qualifications. We want to see how your skills align with the Housing Support Assistant role, so don’t hold back!

Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to convey complex information clearly. We love seeing examples of how you've communicated with diverse groups in the past.

Highlight Your Teamwork Experience: This position involves working within a multidisciplinary team, so be sure to mention any previous experiences where you collaborated with others. We value teamwork, and it’s a great way to show us you can fit right in!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Moray Council

✨Know Your Stuff

Make sure you understand the role of a Housing Support Assistant inside out. Familiarise yourself with the Housing First and resettlement programmes, as well as the specific needs of vulnerable households. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Empathy and Communication Skills

During the interview, demonstrate your ability to communicate effectively with people from diverse backgrounds. Share examples of how you've built rapport with clients in the past, especially those facing challenges. This will highlight your suitability for working with vulnerable individuals.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you've had to advocate for someone or provide support under pressure, and be ready to discuss these in detail.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.

Housing Support Assistant - MOR11205
Moray Council
Location: Elgin
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