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- Tasks: Support vulnerable households to prevent homelessness and help them secure stable accommodation.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a positive impact on people's lives while gaining valuable experience.
- Qualifications: Experience in social care or housing support is preferred; empathy and communication skills are essential.
- Other info: Dynamic role with opportunities for growth and travel within Moray.
The predicted salary is between 28520 - 28520 £ per year.
Job Description
The Housing Support Assistant will work with vulnerable households including those identified within the Housing First and the UK Governments resettlement programmes to prevent homelessness arising. They will support households who are either in their own tenancy or who are in transition and working towards their own secured accommodation.
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Requirements
1. To provide home management and life skills training.
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2. To provide advice, support & liaison on accessing local support services.
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3. To provide tenancy maintenance support.
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4. To provide advocacy for clients where required.
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5. To implement procedures and carry out duties as directed by the Housing Support Officer, Housing Support Supervisor or Refugee Resettlement Project Officer.
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6. To assist and support with induction of any new start members or students.
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7. To maintain the continual professional development required for SSSC registration.
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8. To keep good records of contact with service users and to ensure that these are kept updated and that they are comprehensive for audit purposes.
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Responsibilities
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The Individual
Experience of working with people with multiple needs.
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Experience of multidisciplinary working.
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SVQ 2 in Health and Social Care or equivalent in Housing or related field.
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SSSC Registration *or working towards.
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Maintain SSSC registration through training and development of skills/knowledge.
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Ability to work on own initiative and as part of a team.
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Ability to organise, plan, and monitor workloads.
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Effective communication skills both oral and written.
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To be able to work under pressure and prioritise workload.
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The ability to gain the confidence of new citizens and/or people vulnerable to homelessness and ability to build up good rapport with them.
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The ability to work in a multidisciplinary manner.
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The ability to keep accurate records relating to involvement with service users.
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You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service.  Due to the rural nature of Moray this is normally undertaken by use of a car.
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Ability to relate to people with multiple needs in a calm, empathetic and confident manner.
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Ability to be non-judgmental.
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Ability to communicate complex information to confused and distressed citizens.
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Home visits to clients in own Tenancies, Temporary Accommodation, and Hostels.
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Flexibility to meet the needs and demands of the service.
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Ability to work in an open plan office of home working environment as required.
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Ability to work in different offices depending on the needs of the service.
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This post is considered to be a ‘Regulated Role’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme. Therefore, the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council.
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Closing Date: 19 September 2025
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Starting Salary: £28,520.05
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£15.13 per hour
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36.25 hours per week
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For further information, please contact Carol Chambers, Housing Needs Operations Manager on 07967 748846.
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Housing Support Assistant - MOR11050 employer: Moray Council
Contact Detail:
Moray Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant - MOR11050
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support. Think about your experiences with vulnerable households and how you can demonstrate your skills in communication and empathy. We want you to shine!
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, share your motivation for working in housing support. Let them see your commitment to making a difference in people's lives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Housing Support Assistant - MOR11050
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Housing Support Assistant. We want to see how you can support vulnerable households and what skills you bring to the table!
Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to convey complex information clearly. We love seeing examples of how you've communicated with diverse groups in the past.
Highlight Relevant Experience: If you've worked with people facing multiple needs or in a multidisciplinary setting, make sure to mention it! We’re looking for candidates who can relate to our clients in a calm and empathetic manner.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Moray Council
✨Know Your Stuff
Make sure you understand the role of a Housing Support Assistant inside out. Familiarise yourself with the Housing First and UK Government resettlement programmes, as well as the specific needs of vulnerable households. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
In this role, you'll be working with people who may be facing tough situations. Be prepared to share examples from your past experiences where you've demonstrated empathy and understanding. Highlight how you’ve built rapport with clients and supported them through challenging times.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about potential challenges you might face in the role and how you would approach them. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to leave a positive impression!