At a Glance
- Tasks: Schedule repairs and maintenance appointments using advanced software to ensure efficient service delivery.
- Company: Join a supportive council team dedicated to excellent customer care.
- Benefits: Competitive hourly rate, flexible hours, and valuable experience in a dynamic environment.
- Other info: Temporary maternity cover with potential for future opportunities.
- Why this job: Make a real difference in your community while developing essential administrative skills.
- Qualifications: Experience in administration and customer service; strong communication skills required.
The predicted salary is between 15.66 - 15.66 £ per hour.
To administer the daily work flow scheduling of repairs and servicing appointments using Dynamic Resource Scheduling (DRS) software, to ensure that labour resources are utilised effectively and efficiently and that tenants are provided with an excellent repairs and maintenance service.
Responsibilities
- To be responsible for the administration of the Council’s repairs and maintenance appointment and electronic workflow scheduling system (DRS) and XTAG to ensure that all repairs and cyclic servicing is scheduled in line with agreed policy and procedure.
- Ensure all follow on repairs are scheduled and completed within agreed timescales.
- Administer out of hours emergency calls including collate paperwork, data entry, arrange follow on repairs and inspections ensuring compliance.
- Maintain and provide key performance information and records to meet key performance targets and provide value for money.
- To provide good customer care in accordance with Council policy and to consider their needs in service delivery.
- To comply with all Health and safety, training and security procedures and guidelines.
- To undertake all scheduling, technical and administration duties as directed by the Senior Repairs Scheduler.
The Individual
- Considerable administration/technical experience in a busy office environment.
- Previous customer contact experience.
- Experience of utilising a range of computer packages including Microsoft Office, Excel and Access.
- 4 SQA standard grades at level 3 or above (or equivalent i.e. NAT5) including English and Maths.
- Strong customer care focus and skills.
- A genuine willingness to help people.
- Flexibility.
- Ability to work under pressure.
- Capable of working on own or as a team member.
- Ability to organise workload and work methodically.
- Ability to work with a minimum of supervision.
- Prioritise tasks and co-operate with colleagues.
- Pro-active approach to work with other agencies/departments.
- Ability to communicate effectively, both orally and in writing.
- Good team working skills.
- Ability to deliver excellent customer care in a polite and diplomatic manner.
- Ability to work as part of a team or using own initiative where required.
- Ability to work flexibly to meet the needs and demands of the service.
TEMPORARY - MATERNITY COVER
Closing Date - 26 June 2026
Salary - £29,519 (£15.66 per hour)
36.25 hours per week
Contact - Julia Allan 01343 829000
Building Services Scheduler - Maternity Cover - MOR11926 in Fochabers employer: Moray Council
As a Building Services Scheduler with us, you will join a supportive and dynamic team dedicated to delivering exceptional repairs and maintenance services to our community. We pride ourselves on fostering a collaborative work culture that values employee growth, offering training opportunities and a flexible working environment to help you thrive in your role. Located in a vibrant area, we provide a meaningful career path where your contributions directly impact the lives of our tenants.
StudySmarter Expert Advice🤫
We think this is how you could land Building Services Scheduler - Maternity Cover - MOR11926 in Fochabers
✨Get Active in Industry Forums
Jump into communities for building systems and supply engineering, like the Building Services Engineering (BSE) forum. Contributing by answering questions or sharing insights can raise your visibility and help you connect with potential employers who value practical expertise.
✨Attend Local Industry Events
Keep an eye out for trade shows or local meetups related to building systems and supply engineering happening in your area. These events are great for networking; you'll likely meet industry professionals from companies like Moray Council who might have temporary roles available.
✨Showcase Your Skills Online
Create a portfolio showcasing your projects or experiences specifically in building systems supply engineering. Use platforms like LinkedIn to share your insights and connect with industry leaders. This helps us catch the eye of potential employers looking for temp roles.
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If you're currently studying or just graduated, tap into your university career services. They might have exclusive listings for temporary positions or can connect you directly with companies like Moray Council looking for short-term talent in building systems engineering.
We think you need these skills to ace Building Services Scheduler - Maternity Cover - MOR11926 in Fochabers
Some tips for your application 🫡
Showcase Your Technical Skills:When applying for a role in building systems supply engineering, it's crucial to highlight any relevant technical skills or certifications you’ve gained. Make sure to mention specific software or systems you've worked with, as this is a key area that hiring managers at Moray Council will be looking for. It’ll help set you apart from other candidates!
Tailor Your CV to Highlight Temporary Experience:For a temporary role, it’s essential to tailor your CV to showcase how quickly you can adapt and contribute. If you have previous temporary or contract roles, detail your achievements in those positions. Employers like Moray Council will want to see how you've hit the ground running in past projects.
Include Relevant Projects in Your Application:Don't forget to mention specific projects you've been involved in that relate directly to building systems supply engineering. This could include case studies, reports, or any hands-on work. It gives Moray Council a sense of your problem-solving abilities and design thinking!
Convey a Willingness to Learn:Since this is a temporary role, emphasise your eagerness to learn and adapt quickly. Mention any relevant courses or training you’re currently pursuing or have completed. Showing that you're keen to grow in the field will make you an attractive candidate for Moray Council!
How to prepare for a job interview at Moray Council
✨Master the Basics of Building Systems
Make sure you’re all over the fundamentals of building systems supply and engineering. Brush up on your knowledge of HVAC, plumbing, and electrical systems since you could get some technical questions that assess your understanding of these areas. Show that you know your stuff – it’ll help us make a great impression on Moray Council.
✨Show Your Problem-Solving Prowess
In this temporary gig, you’ll need to think on your feet and be ready to tackle unexpected challenges. Be prepared to share examples of how you’ve navigated problems in the past. Bring out those real-life scenarios where you demonstrated your critical thinking skills in building systems!
✨Know What Temporary Work Entails
With this being a temporary position, it’s important to convey your flexibility and adaptability. Be ready to discuss why you’re keen on a short-term role and how you plan to quickly get up to speed with the team at Moray Council. Highlight your eagerness to jump in and contribute from day one.
✨Bring a Strong Portfolio (if relevant)
If you’ve worked on any projects relevant to building systems, have a portfolio ready to share. Whether it’s designs, reports, or case studies, having visuals can really help reinforce your skills and experience during your chat. Make sure it's polished and highlights your practical know-how in the field!
