At a Glance
- Tasks: Help deliver a top-notch housing service and support those in need.
- Company: Join a dedicated team focused on improving housing solutions in Moray.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing needs and strong communication skills required.
The predicted salary is between 21.25 - 21.25 £ per hour.
To contribute towards the delivery of a high quality housing service within Moray.
To assist the Senior Housing Needs Officer in managing an effective Allocations/Homeless service.
To assist the Senior Housing Needs Officer to effectively manage and monitor the Housing List.
To work as part of a Team to provide an effective homelessness service.
To contribute as required to the aims and objectives of the Moray Homelessness Strategy.
To provide support to the Senior Housing Needs Officer where appropriate.
Requirements
The Housing Needs Officer will assist the Senior Housing Needs Officer in managing the Allocations and Homeless service.
Housing Needs Officer - Allocations Tasks
- Ensure that Council houses are allocated in accordance with agreed Policy and Procedures and that housing applications are properly pointed and comply with the Allocation Policy.
- Deliver advice and assistance to Housing Applicants in terms of current Policy and potential Housing options.
- Work with other team members to encourage Team Working and to deliver a High Quality Housing Service.
- Manage, monitor, and report on the Housing List including preparation of reports for the Senior Housing Needs Officer and Housing Needs Manager.
Housing Needs Officer - Homelessness Tasks
- Interviewing homeless applicants.
- Making appropriate investigations and enquiries.
- Advising applicants of their housing rights and responsibilities.
- Making contact with appropriate agencies to provide assistance.
- Giving appropriate enhanced information, advice and assistance to applicants.
- Giving applicants a formal decision on their homeless applications.
- Arranging offers of accommodation where appropriate.
- Ensuring the Council discharges its statutory responsibilities timeously and effectively.
- Promoting good customer care principles.
The Individual
- Experience of working in a Housing Needs Section.
- Knowledge of all Housing Practice and Legislation.
- Knowledge of good practice related to Allocations/Homelessness.
- 4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic.
- Flexibility, friendly and approachable attitude.
- Ability to work under pressure.
- Ability to analyse, prepare and present statistical and performance information in an accurate and understandable manner.
- Ability to analyse complex housing problems and propose relevant solutions.
- Ability to work with a minimum of supervision.
- Prioritise tasks and co-operate with colleagues.
- Good team worker.
- Pro-active approach to work with other agencies.
- Ability to use own initiative.
- Ability to deliver a high level of customer care.
- Ability to communicate effectively both orally and in writing.
- Ability to practically support other Housing Needs Officers.
- Must be able to work in a flexible manner.
Closing Date: 25 September 2026
Starting Salary: £40,056.25 per year
£21.25 per hour
36.25 hours per week
For further information, please contact Carol Chambers, Housing Needs Operations Manager on 07967 748846.
Housing Needs Officer - MOR12196 in Elgin employer: Moray Council
East End Primary School is an exceptional employer, offering a supportive and collaborative work environment that prioritises the professional development of its staff. With a strong commitment to fostering a culture of inclusivity and continuous improvement, teachers are encouraged to innovate within the curriculum while receiving guidance and support from experienced colleagues. Located in a vibrant community, the school provides unique opportunities for meaningful engagement with students and their families, making it a rewarding place to grow your teaching career.
