At a Glance
- Tasks: Provide clerical support to the Supported Accommodation Team and manage tenant queries.
- Company: Join a supportive team dedicated to helping individuals in need of accommodation.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Make a difference in people's lives while developing your office skills.
- Qualifications: Experience in a busy office, strong communication skills, and proficiency in Microsoft software.
The predicted salary is between 14.27 - 14.27 £ per hour.
To provide clerical support to the Supported Accommodation Team.
Requirements:
- Provide clerical support to the Supported Accommodation and Sheltered Housing staff.
- Enter and update information on NPS Housing, SharePoint and other databases as required.
- Act as a point of contact for dealing with tenant queries and exit surveys by telephone.
The Individual:
- Demonstrable experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, intra/internet.
- Proven experience of clerical work including typing, figure work and typing.
- Customer Care Experience.
- 4 SQA Standard Grades or equivalent at level 3 or above including English and Arithmetic (or equivalent).
- ECDL or equivalent demonstrable working experience of Microsoft software packages.
- Effective liaison with individuals outwith immediate working environment.
- High level of accuracy in work.
- Ability to prioritise own workload in the event of conflicting demands.
- Effective written and oral communication.
- Appreciation and adherence to confidentiality.
- Flexible and adaptable in working patterns in both teamwork and areas of individual responsibility.
- Understanding of and ability to demonstrate key inter-personal skills, both on the telephone and face to face, when handling sensitive matters.
- Ability to work in a shared/open plan office.
- Ability to work in different offices depending on the needs of the service.
Closing Date: 3 July 2026
Starting Salary: £26,898.25 per annum £14.27 per hour 36.25 hours per week
For further information please contact Cara Rollo, Supported Accommodation Officer on 0300 1234566.
Clerical Assistant/WPO - MOR11979 in Elgin employer: Moray Council
Join our dynamic Supported Accommodation Team as a Clerical Assistant, where you will play a vital role in providing essential clerical support in a collaborative and inclusive work environment. We offer competitive salaries, opportunities for professional development, and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding employment in the heart of the community.
