At a Glance
- Tasks: Provide reception and clerical support in a busy school environment.
- Company: Join a supportive school community dedicated to student success.
- Benefits: Competitive salary, term-time hours, and a friendly work atmosphere.
- Other info: Opportunity for personal growth and development in a dynamic setting.
- Why this job: Make a difference in students' lives while gaining valuable office experience.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Office required.
The predicted salary is between 25994 - 25994 £ per year.
To provide an efficient and effective reception and clerical support service within the school.
Responsibilities:
- To provide a general reception service to members of the public and visitors to the school.
- General clerical duties.
- Typing/word processing.
- Bookkeeping as required.
- Other duties.
The Individual:
- Experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, E-mail, Intra/Internet.
- Significant clerical/administration/typing experience, including production of letter/report, filing, cash handling and dealing with the public.
- Experience of using a range of computer packages including Microsoft Office, Excel, Access, Phoenix, Publisher, Seemis.
- SQA standard grades or equivalent (at level 3 or above, including English and Mathematics/Arithmetic).
- Advanced keyboard qualification (RSA II in typing, audio typing, word processing)/ECDL/Clait (or equivalent working knowledge of Microsoft software packages).
- Ability to use initiative when required.
- Flexible in approach and open to different ways of working.
- Self-confidence and self-motivated.
- Effective communication skills: oral and written.
- Excellent interpersonal skills.
- Ability to record information accurately.
- Strong customer care skills and focus.
- Ability to work on own and as part of a team.
- Sound knowledge of software packages e.g. Microsoft Office.
- Ability to demonstrate a high standard of numeracy and literacy.
- Effective organisational skills/time management with the ability to respond to conflicting and competing demands.
- Ability to prioritise workload, in accordance with objectives and targets.
- Ability to relate well with all levels of staff.
- Willingness to accept direction/delegation.
- Appreciation, acceptance of and commitment to importance of confidentiality.
- Ability to work in a shared office.
- Flexibility to meet the needs and demands of the service.
- Ability to work in different offices dependent on the service.
This post is considered to be a ‘Regulated Role’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme. Therefore the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council.
Closing Date: 10th April 2026
Starting Salary: £25,994 (pro rata) £13.79 per hour
Working Pattern: Monday to Thursday 8.15am to 3.40pm (30 min lunch break) & Friday 8.15am to 1.05pm
For further information contact: the School Support Officer, Milne's High School.
Clerical Assistant - MOR11654 in Buckie employer: Moray Council
Milne's High School offers a supportive and dynamic work environment where clerical assistants play a vital role in ensuring the smooth operation of the school. With a focus on employee growth, the school provides opportunities for professional development and encourages a collaborative culture that values effective communication and teamwork. Located in a vibrant community, this position not only offers competitive pay but also the chance to make a meaningful impact on students' lives during term time.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant - MOR11654 in Buckie
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Moray Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Moray Council and let us see your personality shine through!
We think you need these skills to ace Clerical Assistant - MOR11654 in Buckie
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Moray Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Moray Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Moray Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Moray Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Moray Council will surely appreciate.
