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- Tasks: Tackle complex anti-social behaviour and manage high-priority cases in Moray Council housing.
- Company: Join Moray Council and make a difference in community safety.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with the chance to work with various agencies and make a real impact.
- Why this job: Be part of a team that creates safer communities and improves quality of life.
- Qualifications: Experience in anti-social behaviour or related fields; strong communication skills required.
The predicted salary is between 40056 - 40056 £ per year.
The ASB Enforcement Officer will tackle complex anti-social behaviour (ASB) in Moray Council housing tenancies, managing the highest-priority cases and working with Community Wardens, Housing Officers, Police Scotland and other agencies to resolve the most serious ASB issues through partnership working and enforcement action.
The postholder will support partnership objectives in creating safer communities, increase public confidence and generally improve the quality of life for those living in mixed tenure neighbourhoods.
Responsibilities:- Investigating and managing high-level complex ASB Cases within Council tenancies and any other relevant tenures and arrange actions to prevent this type of behaviour.
- Collect, review, and securely manage evidence including recordings, images, and witness statements.
- Issue and manage enforcement actions (Warnings, ASB Contracts, ASBOs, Notices of Proceedings), and prepare legal paperwork for ASBO applications, evictions, and court progression.
- Provide technical support for installing, using and analysing noise monitoring equipment.
- Act as liaison between inhouse and external agencies, to ensure effective partnership working and appropriate information sharing.
- To keep accurate and clear records of customer contact and ensure this information is shared with colleagues and managers as appropriate and updated on the Council’s ICT systems timeously.
- To be responsible for their own performance both individually and as part of a team and be required to take steps to improve particular areas of performance.
- Promote safe working practices across Housing Services and Community Safety.
- Significant previous experience of working in an anti-social behaviour, criminal justice, housing service or similar related field.
- HNC or relevant experience in housing, social services or community safety.
- Valid UK Driving Licence.
- Ability to pass PVG Scheme check.
- Good understanding of ASB Scotland legislation.
- Proven experience in investigation, interviewing and gathering evidence.
- Ability to prepare and present evidence for court.
- Experience of managing complex cases and risk.
- Demonstrable experience of working with key partnership agencies.
- Strong customer care focus and skills.
- Ability to use Microsoft Office and other computerised systems.
- Ability to work under pressure.
- You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service.
- Due to the rural nature of Moray this is normally undertaken by use of a car.
- Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues.
- Pro-active approach to work with other agencies.
- Appreciation and acceptance of, and commitment to, the importance of confidentiality.
- Ability to communicate effectively, both orally and in writing.
- Effective team working skills.
- Ability to operate in a challenging work environment.
- Ability to work in different offices dependent on service need.
- Ability to work flexibly to meet the needs and demands of the service.
- Ability to work in an open plan/shared office.
- Ability to work out of hours, including regular evening and weekends.
ASB Enforcement Officer - MOR11824 employer: Moray Council
Contact Detail:
Moray Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Enforcement Officer - MOR11824
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in community safety or housing services. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by researching the latest trends in anti-social behaviour legislation. Show us you’re not just a candidate, but someone who’s genuinely passionate about making communities safer.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing complex cases and working with agencies. We want to see how you handle pressure and your approach to teamwork!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ASB Enforcement Officer - MOR11824
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the ASB Enforcement Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience: When detailing your previous roles, focus on your experience in anti-social behaviour or related fields. We want to see how you've tackled complex cases and worked with other agencies, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically. This will help us quickly see why you're a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly.
How to prepare for a job interview at Moray Council
✨Know Your ASB Legislation
Make sure you brush up on your knowledge of anti-social behaviour legislation in Scotland. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role and its responsibilities.
✨Showcase Your Investigative Skills
Prepare examples from your past experiences where you've successfully managed complex cases or gathered evidence. Be ready to discuss your approach to investigations, how you handle sensitive information, and your ability to work with various agencies.
✨Demonstrate Teamwork and Partnership Working
This role involves collaboration with multiple agencies, so be prepared to share instances where you've worked effectively in a team. Highlight your communication skills and how you’ve built relationships with external partners to resolve issues.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in challenging situations. Think about potential ASB cases you might encounter and how you would approach them, including the steps you’d take to ensure community safety.