At a Glance
- Tasks: Assist students with inquiries and support services in a dynamic environment.
- Company: Join the Student Services team at UHI Moray, a supportive educational institution.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a collaborative work culture.
- Other info: Fixed term role until July 2026; applications close on 15th August 2025.
- Why this job: Make a real impact on student experiences while developing your skills in a vibrant setting.
- Qualifications: HNC level qualification or equivalent experience; strong IT, communication, and organisational skills required.
The predicted salary is between 22600 - 25000 € per year.
Student Services Assistant ref no: 25/104
35 hours per week (1 FTE)
Fixed Term until 31st July 2026
£26,952 - £28,080 per annum
Closing Date 9am on Friday 15th August 2025
An opportunity has arisen for a Student Services Assistant to join the Student Services team at UHI Moray.
The successful candidate must have an HNC level qualification or equivalent or relevant experience. Applicants should also have good IT skills including spreadsheet and database skills, excellent interpersonal and communication skills – verbal and written, strong organisational skills, excellent customer care skills, strong numerical skills and an awareness of Health and Safety and a high level of accuracy.
Appointments are made subject to appropriate PVG membership.
Further details can be obtained from Nicole Hyslop via email, Nicole.Hyslop.moray@uhi.ac.uk
Attached is a copy of the Job Description and Person Specification for the position. Applications forms should be sent in WORD format to mc.recruitment.moray@uhi.ac.uk by 9am on Friday 15th August 2025
Student Services Assistant employer: Moray College UHI
UHI Moray is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where collaboration and innovation thrive. As a Student Services Assistant, you will benefit from a competitive salary, opportunities for professional development, and a commitment to employee well-being in a vibrant educational environment. Join us in making a meaningful impact on students' lives while enjoying the unique advantages of working in a dynamic academic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Student Services Assistant at UHI Moray. Understanding their daily tasks will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of UHI Moray, especially those in student services. They can provide valuable insights into the work culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Brush up on your IT skills, particularly in spreadsheets and databases. Consider taking a quick online course or tutorial to enhance your proficiency, as this is a key requirement for the role.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in customer service. Highlight your interpersonal skills and how you've successfully handled challenging situations in the past.
We think you need these skills to ace Student Services Assistant
Some tips for your application 🫡
Understand the Role:Read the job description and person specification carefully. Make sure you understand the qualifications and skills required for the Student Services Assistant position at UHI Moray.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your IT skills, customer care experience, and any relevant qualifications like your HNC.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your interpersonal and communication skills. Use specific examples to demonstrate how your background aligns with the responsibilities of the role.
Proofread Your Application:Before submitting, thoroughly proofread your application documents. Check for spelling and grammatical errors, and ensure all information is accurate and presented clearly.
How to prepare for a job interview at Moray College UHI
✨Showcase Your Qualifications
Make sure to highlight your HNC level qualification or any relevant experience during the interview. Be prepared to discuss how your background aligns with the requirements of the Student Services Assistant role.
✨Demonstrate IT Proficiency
Since good IT skills are essential for this position, be ready to talk about your experience with spreadsheets and databases. You might even want to mention specific software you are familiar with to show your technical capabilities.
✨Exhibit Strong Communication Skills
Excellent interpersonal and communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be key in demonstrating your suitability for the position.
✨Prepare for Customer Care Scenarios
As customer care is a significant part of the job, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled challenging situations and ensured customer satisfaction.
