Job Purpose To provide a professional, friendly and efficient reception and administrative service, ensuring that all visitors, residents, relatives, healthcare professionals and staff receive a positive first impression of the home. The Receptionist is responsible for managing the reception area, handling telephone enquiries and visitors during the weekend reception function. The post holder will promote an excellent service experience, uphold confidentiality, and contribute to the efficient and professional running of the home in accordance with company policies, procedures and regulatory requirements. Reception Duties * Welcome residents, relatives, visitors, contractors and healthcare professionals in a courteous and professional manner. * Operate the main reception desk during 10am-4pm Saturday and Sunday * Answer and direct telephone calls promptly and accurately. * Take clear messages and ensure they are passed to the appropriate person. * Monitor visitor sign-in and sign-out procedures. * Issue visitor badges where required. * Ensure safeguarding and security procedures are followed for all visitors. * Maintain a clean, tidy and welcoming reception area at all times. Administration * Prepare, scan, photocopy and file documents accurately. * Maintain both paper and electronic filing systems. * Assist with data entry onto the home's electronic care and administration systems. * Produce letters and other documents as requested.. About You Previous experience in a reception, administration or office management role (care or healthcare experience is desirable but not essential. Excellent communication and customer service skills. Strong organisational and record-keeping skills. Confident handling confidential and sensitive information. Comfortable working independently and prioritising workload. What We Offer * ompetent in Microsoft Office, including Word, Excel and Outlook. * A positive, calm, professional and reliable approach. * Friendly, approachable and well presented * Part time role with long-term stability * Opportunity to work within a respected, long-established care service. * Supportive management team with a structured handover and ongoing support. How to Apply Please submit your CV together with a short covering letter outlining your relevant experience, why you are interested in joining our team, and your current availability
Weekend Receptionist Administrator employer: MOP Healthcare Ltd
Join our award-winning care-home team as a Chef, where your culinary skills will truly make a difference in the lives of our residents. Enjoy a supportive work culture that values creativity and professionalism, with no late nights or split shifts, allowing for a healthy work-life balance. With competitive pay at £18 per hour and opportunities for personal growth, this role offers a fulfilling environment to thrive in your culinary career.
