Customer Service Representative – Fixed Term
Gravesend
We have an exciting opportunity for you to join our team as our Customer Service Representative, based at our European Head office in Gravesend, Kent.Joining us on a Fixed term (6 Months) Basis, (Monday – Friday 8.30 – 5.30pm), you will receive a competitive salary .
Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.
As our Customer Service Representative , you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries.
Responsibilities as our Customer Service Representative are to:
·Manage and oversee customer deliveries
· Be the first point of contact for all customer requests, respond to customers within agreed time scales.
· Proactive communication to keep customers informed
· Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal
Customer Service Representative in Gravesend employer: Moove Lubricants
WP Group, located in the heart of Southampton, is an exceptional employer that prioritises employee satisfaction and growth. With a strong focus on innovation and customer relationships, we offer a dynamic work environment where our Customer Experience Advisors can thrive, supported by competitive salaries, generous holiday allowances, and a commitment to professional development. Join us to be part of a passionate team dedicated to delivering outstanding service while enjoying the benefits of being part of a larger corporate family with the agility of a medium-sized business.
