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- Tasks: Manage sales orders and ensure timely delivery while providing excellent customer support.
- Company: Moose Toys creates innovative toys that make kids super happy, with a strong commitment to sustainability.
- Benefits: Enjoy hybrid work options, flexible hours, enhanced holidays, and fun social events.
- Why this job: Join a friendly team recognised as one of the UK’s Best Workplaces, fostering growth and creativity.
- Qualifications: Proficiency in Microsoft Office, strong customer service skills, and previous experience in a similar role preferred.
- Other info: We welcome diverse applicants and offer opportunities for professional development and community involvement.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Moose Toys is seeking a Sales Operations Coordinator to join our Team in Cornwall. Part-Time Hours + Hybrid + Flexi
About us
Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.
Our Cornwall team are Super proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024. Not to mention all our fabulous global toy industry awards, most recently, Preschool Toy of the Year: Bluey 3-in-1 Transforming Plane Playset, Action Toy of the Year: Despicable Me 4 The Ultimate Fart Blaster and Best New Property: MrBeast Lab#Innovationpowerhouse.
At Moose wePlayful with a Purpose, and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet:
- We\\\’re a family
- We dream Big
- We love Diversity
- We\\\’re always Learning
- We prioritise Wellbeing
- We give back in a big way
- We\\\’re serious about Sustainability
- We bring the Fun
The Role
To provide a high level of customer experience by managing sales orders from receipt through to on-time, in-full delivery. You will be required to take charge of your own accounts, handle the order process from entry to invoicing, and offer support throughout. You will identify issues early and resolve them quickly. This includes efficient receipt, processing, management, and despatch of all orders.
This is a fantastic opportunity for someone who is keen to learn, grow and build their capability in operations, whatever their starting point.
If you’re motivated, curious, and excited about beginning a career in operations or sales operations, we’d love to hear from you.
Experience and Qualifications
Essential
- Good working knowledge of Excel
- Strong organisation and time‑management skills
- Clear and confident communication
- Ability to work collaboratively & Independent
Desirable
- Experience in a similar role is helpful, but we actively welcome applicants at the start of their career
- A degree in International Business (or a related field)
- European languages are an advantage
Perks & Benefits
This is an exciting opportunity to join our friendly, innovative, and collaborative team. Full training and induction will ensure you have the very best ‘Flying Start’ to Moose Toys.
We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and recognition programs including:
- Contracted for 24 hours per week, including a paid 30‑minute lunch break. Preferred working days: Monday, Tuesday and Thursday, 9–5.
- Hybrid working available depending on business needs. Ideally work from home on Tuesdays or Thursdays.
- We run a non-contractual flexi hours scheme whereby our core working hours are 10:00 – 15:00 (Monday to Friday). The additional hours are made up flexibly across the week.
- Company Pension Contribution – 4% after 3 months service
- Life Assurance and Income Protection Policy
- Enhanced Holiday 25 days plus bank holidays. After 3 years, holiday increases by 1 day per year, up to 28 days (pro‑rata for part‑time).
- Flexible holiday options with our Buy, Borrow, Carry Over & Give Back Holiday Policy.
- Public Holiday – Flexible Leave Swap Day
- Enhanced Maternity / Adoption & Shared Paternity Pay
- Study Assistance and Study Leave
- Mental Health & Wellness leave
- Wellbeing program
- Gym & Cycle Schemes
- Free eye test vouchers
- Bring your pet to work days
- Employee of the Month & Year awards
- Lively social event calendar to include beach BBQ’s, Ice cream vans, family friendly events and epic Christmas parties!
- Opportunity to join our charity and sustainability teams with paid volunteer leave
- Become a champion for diversity and inclusion via our global DEI committee
- Every Moosie has Megamoose potential in our eyes and we have a range of programs to drive your continuous professional development.
If this position sounds of interest, we’d love to hear from you! APPLY today!
Please submit your cover letter and CV, including details of your salary expectations and notice period.
Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title and reference number.
As part of our commitment to diversity, equity, and inclusion, we warmly welcome part-time applications from candidates with relevant experience. We value different working patterns and are open to discussing flexible arrangements that support a healthy work–life balance.
Visit our website www.moosetoys.com or LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/8116859d-111c-4adb-8ca1-060abd41c007/?viewAsMember=true for more information on our amazing brands and people.
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Sales Operations Coordinator employer: Moose Toys
Contact Detail:
Moose Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator
✨Tip Number 1
Familiarise yourself with Moose Toys' product range and values. Understanding their commitment to sustainability and innovation will help you align your answers during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as proficiency in these tools is crucial for the Sales Operations Coordinator role. Consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Network with current or former employees of Moose Toys on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the Sales Operations Coordinator role.
✨Tip Number 4
Prepare examples of how you've successfully managed customer accounts or resolved issues in previous roles. Being able to share specific experiences will demonstrate your capability and confidence in handling the responsibilities of this position.
We think you need these skills to ace Sales Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Operations Coordinator role. Emphasise your proficiency in Microsoft Office, customer service skills, and any previous experience in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy industry and Moose Toys' mission. Mention specific examples of how your skills can contribute to their goals, particularly in managing sales orders and enhancing customer experience.
Highlight Soft Skills: In your application, emphasise your organisational skills, ability to work independently, and team player mentality. These qualities are crucial for the role and should be evident in both your CV and cover letter.
Include Salary Expectations: As requested in the job description, clearly state your salary expectations in your cover letter. This shows transparency and helps set the right expectations from the start.
How to prepare for a job interview at Moose Toys
✨Show Your Passion for Toys
Moose Toys is all about making kids happy, so make sure to express your enthusiasm for toys and play. Share any personal experiences or favourite toys that inspired you to apply for this role.
✨Demonstrate Customer Service Skills
As a Sales Operations Coordinator, you'll need strong customer service skills. Prepare examples of how you've successfully managed customer accounts or resolved issues in the past to showcase your ability to provide excellent support.
✨Highlight Organisational Abilities
This role requires effective time management and organisation. Be ready to discuss how you prioritise tasks and manage multiple accounts simultaneously, perhaps by sharing specific tools or methods you use.
✨Emphasise Teamwork and Collaboration
Moose Toys values a collaborative environment. Prepare to talk about your experience working in teams, how you contribute to group success, and any instances where you’ve helped foster a positive team dynamic.
