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- Tasks: Manage sales orders and ensure timely delivery while providing excellent customer support.
- Company: Join Moose Toys, a revolutionary brand dedicated to making kids superhappy with award-winning toys.
- Benefits: Enjoy hybrid work, flexible hours, enhanced holidays, and fun team events like beach BBQs!
- Why this job: Be part of a supportive, innovative team that values diversity and sustainability while having fun.
- Qualifications: Proficiency in Microsoft Office, strong customer service skills, and previous experience in a similar role required.
- Other info: We welcome part-time applications and offer opportunities for professional development and community involvement.
The predicted salary is between 28800 - 43200 £ per year.
Job Description – Sales Operations Coordinator (SAL00000358)
Job Description
Sales Operations Coordinator – ( SAL00000358 )
Description
Moose Toys is seeking a Sales Operations Coordinator to join our Team in Cornwall.
About us
Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.
Our Cornwall team are Super proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024.
Not to mention all our fabulous global toy industry awards, most recently, Preschool Toy of the Year: Bluey 3-in-1 Transforming Plane Playset, Action Toy of the Year: Despicable Me 4 The Ultimate Fart Blaster and Best New Property: MrBeast Lab#Innovationpowerhouse.
At Moose wePlayful with a Purpose,and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet:
- We\’re a family
- We love Diversity
- We\’re always Learning
- We give back in a big way
- We\’re serious about Sustainability
- We bring the Fun
The Role
To provide a high level of customer experience by managing sales orders from receipt through to on-time, in‑full delivery. You will be required to take charge of your own accounts, handle the order process from entry to invoicing, and offer support throughout. You will identify issues early and resolve them quickly. This includes efficient receipt, processing, management, and despatch of all orders.
This is a fantastic opportunity for someone who is keen to learn, grow and build their capability in operations, whatever their starting point.
If you’re motivated, curious, and excited about beginning a career in operations or sales operations, we’d love to hear from you.
Experience and Qualifications
- Good working knowledge of Excel
- Strong organisation and time‑management skills
- Clear and confident communication
- Ability to work collaboratively & independently
- Experience in a similar role is helpful, but we actively welcome applicants at the start of their career
- A degree in International Business (or a related field)
- European languages are an advantage
This is an exciting opportunity to join our friendly, innovative, and collaborative team. Full training and induction will ensure you have the very best ‘Flying Start’ to Moose Toys.
We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and recognition programs including:
Benefits
- Contracted for 24 hours per week, including a paid 30‑minute lunch break. Preferred working days: Monday, Tuesday and Thursday, 9–5.
- Hybrid working available depending on business needs. Ideally work from home on Tuesdays or Thursdays.
- We run a non‑contractual flexi hours scheme whereby our core working hours are 10:00 – 15:00 (Monday to Friday). The additional hours are made up flexibly across the week.
- Company Pension Contribution – 4% after 3 months service
- Life Assurance and Income Protection Policy
- Enhanced Holiday 25 days plus bank holidays. After 3 years, holiday increases by 1 day per year, up to 28 days (pro‑rata for part‑time).
- Flexible holiday options with our Buy, Borrow, Carry Over & Give Back Holiday Policy.
- Public Holiday – Flexible Leave Swap Day
- Enhanced Maternity / Adoption & Shared Paternity Pay
- Study Assistance and Study Leave
- Mental Health & Wellness leave
- Free eye test vouchers
- Bring your pet to work days
- Employee of the Month & Year awards
- Lively social event calendar to include beach BBQ’s, Ice cream vans, family friendly events and epic Christmas parties!
- Opportunity to join our charity and sustainability teams with paid volunteer leave
- Become a champion for diversity and inclusion via our global DEI committee
- Every Moosie has Megamoose potential in our eyes and we have a range of programs to drive your continuous professional development.
If this position sounds of interest, we’d love to hear from you! APPLY today!
Please submit your cover letter and CV, including details of your salary expectations and notice period.
Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title and reference number.
As part of our commitment to diversity, equity, and inclusion, we warmly welcome part‑time applications from candidates with relevant experience. We value different working patterns and are open to discussing flexible arrangements that support a healthy work–life balance.
Visit our website www.moosetoys.com or LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/8116859d-111c-4adb-8ca1-060abd41c007/?viewAsMember=true for more information on our amazing brands and people.
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Sales Operations Coordinator employer: Moose Enterprise Pty Ltd
Contact Detail:
Moose Enterprise Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator
✨Tip Number 1
Familiarise yourself with Moose Toys' products and values. Understanding their commitment to sustainability and innovation will help you align your answers during the interview, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since the Sales Operations Coordinator position involves managing sales orders and ensuring customer satisfaction, demonstrating your ability to handle customer queries effectively will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed your time and organised tasks in past positions. This role requires strong organisational skills, so being able to discuss specific instances where you excelled in this area will be beneficial.
✨Tip Number 4
If you speak any European languages, make sure to mention them! While not essential, this could give you an edge over other candidates, especially in a diverse company like Moose Toys that values inclusivity.
We think you need these skills to ace Sales Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Operations Coordinator role. Focus on your proficiency in Microsoft Office, customer service, and account management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Moose Toys and their commitment to happiness and sustainability. Mention specific examples of how your previous experience makes you a great fit for the team.
Showcase Your Problem-Solving Skills: Since the role involves identifying and resolving issues quickly, include examples in your application that demonstrate your ability to handle challenges effectively and efficiently.
Highlight Teamwork and Flexibility: Emphasise your ability to work as part of a team and your willingness to adapt to flexible working arrangements. This aligns with Moose Toys' values of collaboration and work-life balance.
How to prepare for a job interview at Moose Enterprise Pty Ltd
✨Show Your Passion for Toys
Moose Toys is all about making kids happy, so make sure to express your enthusiasm for toys and how they can impact children's lives. Share any personal experiences or stories that highlight your love for play and creativity.
✨Demonstrate Customer Service Skills
As a Sales Operations Coordinator, you'll need strong customer service skills. Prepare examples of how you've successfully managed customer accounts in the past, resolved issues, and ensured satisfaction. This will show that you understand the importance of a great customer experience.
✨Highlight Your Organisational Skills
With responsibilities like managing sales orders and ensuring timely delivery, organisational skills are key. Be ready to discuss how you prioritise tasks, manage your time effectively, and keep track of multiple accounts without losing focus.
✨Be Ready to Discuss Teamwork
Moose Toys values collaboration, so be prepared to talk about your experiences working in teams. Share specific examples of how you've contributed to team success, supported colleagues, and fostered a positive work environment.
