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For Companies At a Glance
- Tasks: Lead post-installation customer satisfaction and resolve technical issues in solar PV.
- Company: Join a leading name in commercial solar, focused on quality and sustainability.
- Benefits: Competitive salary, bonuses, and opportunities for long-term growth.
- Why this job: Be part of building a new solar service division and make a real impact.
- Qualifications: 3+ years in commercial solar PV with strong problem-solving skills.
- Other info: Dynamic role with potential for career advancement in the renewables sector.
The predicted salary is between 50000 - 60000 £ per year.
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This range is provided by Moorland Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary – £50,000 – £60,000 + Bonus/Benefits
About the Company
We are partnered with a leading name in commercial solar PV, known for delivering high-quality rooftop installations that help businesses cut costs and carbon emissions. As they expand their offering into Operations & Maintenance (O&M), we’re seeking a Customer Operations Lead to lead customer aftercare and develop this new business area.
The Role
You’ll take ownership of post-installation customer satisfaction, resolving technical issues efficiently and improving processes across installation, sales, and supply chains. This is a hands‑on, technical position with the opportunity to build a profitable O&M service from the ground up.
Key Responsibilities
- Manage post-installation customer queries and ensure timely resolution.
- Monitor and improve quality across installation and aftercare processes.
- Collaborate with internal teams and suppliers to prevent repeat issues.
- Develop and launch the company’s O&M service, reaching cost‑neutral operation within 12 months and profitability within 24.
About You
- 3+ years’ experience in commercial solar PV.
- Strong technical problem‑solving and organisational skills.
- Excellent communicator with commercial awareness.
- Experience in O&M or team leadership is an advantage.
Why Join?
- Play a key role in building a new solar service division.
- Join a respected, growing renewables business.
- Competitive package and long‑term growth opportunity.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales, Engineering, and Quality Assurance
Industries
Services for Renewable Energy, Construction, and Commercial and Service Industry Machinery Manufacturing
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Post Installation Manager - SOLAR employer: Moorland Recruitment
Contact Detail:
Moorland Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Installation Manager - SOLAR
✨Tip Number 1
Network like a pro! Reach out to people in the solar PV industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to post-installation management and technical problem-solving. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your experience! When discussing your background, highlight specific projects where you improved processes or resolved customer issues. This will demonstrate your hands-on skills and make you memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Post Installation Manager - SOLAR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Post Installation Manager role. Highlight your experience in commercial solar PV and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about solar energy and how you can contribute to our new O&M service. Keep it engaging and personal, so we get a sense of who you are.
Showcase Problem-Solving Skills: In your application, be sure to mention specific examples where you've resolved technical issues or improved processes. We love seeing how you tackle challenges, especially in a hands-on role like this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Moorland Recruitment
✨Know Your Solar Stuff
Make sure you brush up on your knowledge of commercial solar PV systems. Be ready to discuss your past experiences and how they relate to the role, especially in post-installation processes and customer satisfaction.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in O&M or installation and how you resolved them. This will demonstrate your hands-on approach and technical expertise.
✨Communicate Clearly
As a Customer Operations Lead, communication is key. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so being able to simplify your explanations will show your excellent communication skills.
✨Think Process Improvement
Be ready to discuss how you would monitor and improve quality across installation and aftercare processes. Have some ideas in mind about how to prevent repeat issues and enhance customer satisfaction, as this will highlight your proactive mindset.