Manager – Telco, Media and Technology in London

We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. We are a transformation consultancy, meaning we work with clients on projects to deliver change and improvement, such as in the way they operate, the services they provide or how they manage their people. We get out of the theory and into the detail working directly in client teams to deliver real impact. Our people are our greatest assets and are core to why our clients consistently work with us – our clients like who we are and how we work.

We pride ourselves in being proactive, collaborative and straightforward team players, with focus on being successful together. We move fast as a team, and honesty and integrity are key to this. You will be part of a supportive and high-performing team that looks after each other, has fun and celebrates success together. You can be assured of exciting opportunities on varied projects that will stretch you and equip you with skills, experience and knowledge to help organisations respond to turbulence and improve.

Telco, Media and Technology at Moorhouse

Within the Moorhouse Telco, Media and Technology (TMT) sector team, we help our clients to deliver complex transformations, deploy new infrastructure and networks, launch new products and services, and optimise operations. We work closely with all our Service Lines: Strategy & Customer, People & Change, AI, Digital, Data & Delivery, Performance Improvement, and Sustainability, to provide a full transformation offering to our clients.

Our expertise and experience have secured us places on many clients' consultancy frameworks; and as a result, we have been involved in some of the most significant transformation programmes across the TMT sector. For example, we have helped several telco operators deliver their fibre and mobile network rollout programmes, in media launching new over-the-top (OTT) platforms and delivery performance improvement in the tech sector. We are also recognised by the Financial Times as a leading telecommunications and technology consulting firm.

To support our continued growth and success we are looking for the very best consultants. You will have a proven track record and will want the opportunity to further accelerate your TMT sector consulting career, with a focus on either the telco or media industry. We want to see your passion for helping grow our business: to deliver high value consulting services and to further develop Moorhouse TMT capabilities.

Experience

What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn’t just about skills for the job but skills for life – mindset, adaptability, resilience and leadership to name just a few. You will be leading and shaping how we run the business, and in doing so will have experiences that will undoubtedly contribute to your accelerated growth and development.

It is essential that you can lead integrated consultant and client delivery teams on key engagements and accounts, as well as make a strong contribution to sales and business development. In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues.

You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work.

As a Manager you will have:

• 6 – 8 years' consulting experience in the sector, or 8 years' minimum experience of working within industry (Telco and/or Media) and wanting to move into Consulting;
• Experience working in the tech, telco and/or media sector with organisations like Vodafone, BT, Virgin Media O2, Three, Sky, BBC, ITV, Channel 4 and Disney;
• An ability to shape and implement complex business change and transformational programmes, preferably across a wide range of expertise such as programme delivery, operating model design, digital transformation, product management, change management, service management, regulatory change, data management, AI or process improvement. This experience might be related to telco network rollout, over-the-top (OTT) platform/service deployment and product management, operational improvement or new product launch;
• A passion for building and nurturing strong relationships, both with clients and colleagues;
• Experience of effectively managing and collaborating with senior client stakeholders;
• Leading consultant or client delivery teams on client engagements or in-house transformation teams;
• Preferably a track record of contributing to sales and business development and a demonstrable network of relevant industry relationships.

What we can offer you:

• A total cash package of up to £110,000 comprising of a base salary of £82,005 and a combination of personal and company bonuses that are paid every six months;
• 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year;
• Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox;
• A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand;
• We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on client site. That’s where the magic really happens!

Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.