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- Tasks: Join our team to design customer-centred experiences and transform services using human-centred design methods.
- Company: Dynamic consulting firm committed to sustainable change and recognised for excellence.
- Benefits: Competitive salary, generous leave, life assurance, private medical insurance, and flexible working options.
- Why this job: Be part of a supportive team that values creativity and collaboration while making a real impact.
- Qualifications: Curiosity, creativity, and some exposure to design methods; experience in consulting is a plus.
- Other info: Inclusive culture that embraces diversity and offers excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A total cash package of up to £49,800 comprising of a base salary of £37,800
We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn theirstrategy into actionthroughexceptional deliveryand a commitment toestablishing a culture of change.
We’re proud to be B Corp certified and to have our consulting expertise and performance for clients have been recognised with industry awards such as the MCA Awards and the Financial Times UK’s Leading Management Consultants Awards. Our clients love what we do and how we work, and we are looking for people to join the Moorhouse team.
We pride ourselves in being proactive, collaborative and straightforward team players. We like to move fast as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We don’t do politics, egos or personal agendas – it consumes too much time and distracts us from being successful together.
Experience
What are we looking for?
Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn’t just about skills for the job but skills for life – mindset, adaptability, resilience and leadership to name just a few. You will be leading and shaping how we run the business, and in doing so will have experiences that will undoubtedly contribute to you accelerated growth and development. Leverage the value of enterprise knowledge and data to help clients evolve towards insights-driven organisations. We are looking for curious and creative problem-solvers who are passionate about designing customer/human-centred experiences.
In addition to this, you will have:
- Enthusiasm for human-centred design – with a genuine interest in understanding people’s needs, behaviours and motivations to shape better services and experiences.
- A passion for building and nurturing strong relationships, both with clients and colleagues.
- An exceptional communication style; with an ability to interface with different audiences and build trust;
- Excellent communication and presentation skills.
- Strong problem-solving and analytical skills.
- Experience in People & Change, Digital & Data, Performance Improvement, Project & Programme/Delivery Management would be advantageous.
- Proficient MS Office Skills in all packages, advance/expert level in Excel and PowerPoint.
- Strong interest in the latest digital trends, AI and developments.
Experience:
- At least 18 months – with either consultingor industry experience (Energy & Utilities, Life Sciences, Health, Finance, Telco & Media and Government and Transport)
- Experience in customer experience initiatives is advantageous but not essential — most importantly, we are looking for people who want to grow into design-focused consulting and contribute their creativity to real-world challenges.
What do I need before I apply?
- We do not offer sponsorship for this role, you will have the right to work in the UK with no sponsorship required currently or in the future.
What we can offer you at Moorhouse:
- A total cash package ofup to £49,800comprising of a base salary of £37,800 and a combination of personal and company bonuses that are paid every six months
- 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year.
- Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox.
- A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand.
Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.
Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working.
We value your privacy
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Junior Consultant – Experience Design employer: Moorhouse
Contact Detail:
Moorhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Consultant – Experience Design
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Moorhouse. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience in human-centred design and customer experience initiatives. Use visuals to make it engaging – remember, you’re applying for a role that values creativity!
✨Tip Number 3
Prepare for interviews by practising common questions related to design methods and collaboration. Think about real-life examples where you’ve demonstrated your problem-solving skills and how you’ve worked with diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Moorhouse team!
We think you need these skills to ace Junior Consultant – Experience Design
Some tips for your application 🫡
Show Your Passion for Design: Let us see your enthusiasm for human-centred design in your application. Share examples of how you've understood people's needs and how that shaped your approach to creating better experiences.
Be Clear and Creative: Use your strong visual and communication skills to make your application stand out. Whether it's through engaging presentations or creative outputs, show us how you can translate complex ideas into something easily digestible.
Highlight Your Collaborative Spirit: We love team players! Make sure to mention any experiences where you've worked with diverse groups, facilitated workshops, or co-created solutions. This will show us you're ready to jump into our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team!
How to prepare for a job interview at Moorhouse
✨Understand Human-Centred Design
Make sure you brush up on human-centred design principles before your interview. Be ready to discuss how you've applied these methods in past experiences, whether through user research or journey mapping. Show your passion for understanding people's needs and how it can shape better services.
✨Showcase Your Collaboration Skills
Since the role requires working with diverse teams and clients, prepare examples that highlight your collaborative spirit. Think of times when you facilitated workshops or co-created solutions with others. This will demonstrate your ability to engage effectively with colleagues and clients alike.
✨Communicate Creatively
You’ll need strong visual and communication skills, so be ready to present your ideas clearly. Bring along any artefacts like presentations or infographics that showcase your ability to translate complex insights into engaging formats. This will help you stand out as a creative problem-solver.
✨Stay Informed on Digital Trends
Familiarise yourself with current digital trends and technologies that impact customer experience. Be prepared to discuss how these trends can influence design decisions. Showing your eagerness to learn and adapt in this space will resonate well with the team’s dynamic environment.