Management Consultant Manager – Strategy & Customer
Management Consultant Manager – Strategy & Customer

Management Consultant Manager – Strategy & Customer

London Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead transformative projects, shaping strategies and delivering impactful change for major organisations.
  • Company: Moorhouse is a dynamic consultancy focused on sustainable change and exceptional delivery.
  • Benefits: Enjoy a competitive salary, flexible working, and 25-30 days annual leave with lifestyle perks.
  • Why this job: Join a supportive team that values growth, collaboration, and celebrates success together.
  • Qualifications: 6-8 years of consulting experience with strong relationship-building and leadership skills required.
  • Other info: Moorhouse promotes an inclusive culture where everyone can thrive and make a difference.

The predicted salary is between 60000 - 84000 £ per year.

We are a dynamic consulting firm focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. As a transformation consultancy, we work on projects that deliver change and improvement in operations, services, or people management. We deliver real impact through our projects, and our clients appreciate who we are and how we work. We pride ourselves on being proactive, collaborative, and straightforward team players, with a focus on collective success. We move quickly as a team, with honesty and integrity being key. You will be part of a supportive, high-performing team that looks after each other, has fun, and celebrates success together. Exciting opportunities await on varied projects that will develop your skills, experience, and knowledge to help organizations respond to turbulence and improve.

We are interested in candidates who see potential and want to grow within an organization that invests in professional development from day one. This role requires skills beyond just the job—mindset, adaptability, resilience, and leadership are essential. You should be capable of contributing to sales and business development, as well as leading consultant and client delivery teams on key engagements and accounts. Additionally, you will support and develop junior team members and play an active role in colleagues' career growth.

Responsibilities

  • Scoping, designing, and delivering target operating model work for major organizations, covering people, process, technology, and data factors.
  • Experience within strategy, including corporate, functional, growth/innovation, and customer strategies, is desirable.
  • Conducting qualitative and quantitative analyses to identify pain points and root causes.
  • Creating pragmatic operating model designs that clients can implement with limited external support.
  • Thinking innovatively about new approaches, functions, and services tailored to client needs.
  • Understanding enterprise agility and the challenges in transitioning to more agile ways of working.
  • Breaking down complex messages and models in an engaging, creative manner to facilitate understanding.
  • Having a strong sales record and a network of relevant relationships.
  • Contributing to a culture of sustainability and social responsibility by integrating responsible practices and upholding ethical standards.

Essential skills

  • 6-8 years of consulting experience from a big firm, boutique, or industry transformational change roles.
  • Ability to shape and implement complex business change and transformational programs.
  • Strong relationship-building skills with clients and colleagues.
  • Experience managing and collaborating with senior stakeholder levels.
  • Interest in playing a senior role within the Strategy & Customer Service team, supporting proposition development and sector integration.
  • Sectors experience is valuable but open to specific expertise.

Benefits

  • Total package of £110,000, including a base salary of £82,005 plus bonuses paid biannually.
  • 25 days annual leave, increasing to 30 days with service, with options to buy or sell days.
  • Life Assurance, Private Medical Insurance, Pension Scheme, and lifestyle benefits via Perkbox.
  • A performance recognition culture that rewards consistently and transparently, without promotion quotas or distribution curves.
  • Our offices are near Liverpool Street, London, with expectations to spend time at client sites.
  • We support flexible and hybrid working arrangements.

Moorhouse is proud to be an equal opportunities employer. Our values foster an inclusive environment where everyone can bring their whole selves, contribute ideas, take initiative, and be responsible for their impact.

Management Consultant Manager – Strategy & Customer employer: Moorhouse Consulting

Moorhouse is an exceptional employer that prioritises professional development and a supportive work culture, making it an ideal place for Management Consultant Managers looking to thrive. With a focus on sustainability and social responsibility, employees enjoy a competitive total package, flexible working arrangements, and the opportunity to work on impactful projects in a collaborative environment. The firm values inclusivity and encourages team members to grow their skills while celebrating collective success.
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Contact Detail:

Moorhouse Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Management Consultant Manager – Strategy & Customer

Tip Number 1

Network with professionals in the consulting industry, especially those who have experience in strategy and customer service. Attend industry events or webinars to connect with potential colleagues and learn more about the culture at Moorhouse.

Tip Number 2

Demonstrate your understanding of enterprise agility and transformational change during interviews. Prepare examples from your past experiences that showcase your ability to lead teams through complex changes and how you’ve contributed to successful outcomes.

Tip Number 3

Familiarise yourself with Moorhouse's recent projects and case studies. Being able to discuss their work and how you can contribute to similar projects will show your genuine interest in the company and its mission.

Tip Number 4

Highlight your leadership skills and experience in developing junior team members. Be ready to discuss specific instances where you've mentored others and how you foster a collaborative team environment, as this aligns with Moorhouse's values.

We think you need these skills to ace Management Consultant Manager – Strategy & Customer

Consulting Experience
Strategic Thinking
Change Management
Relationship Building
Stakeholder Management
Analytical Skills
Qualitative and Quantitative Analysis
Operating Model Design
Agile Methodologies
Leadership Skills
Sales and Business Development
Team Development
Creative Problem Solving
Communication Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant consulting experience, particularly in strategy and transformation. Emphasise your leadership skills and any experience with client delivery teams, as these are crucial for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable change and how your values align with Moorhouse's culture. Mention specific examples of how you've contributed to business development or led teams in previous roles.

Showcase Relevant Skills: Highlight your ability to conduct qualitative and quantitative analyses, as well as your experience in designing operating models. Discuss your adaptability and resilience, which are essential for this role.

Prepare for Interviews: Be ready to discuss your past experiences in detail, especially those that demonstrate your relationship-building skills and ability to manage senior stakeholders. Prepare to share innovative ideas on how to approach client needs and challenges.

How to prepare for a job interview at Moorhouse Consulting

Showcase Your Consulting Experience

Make sure to highlight your 6-8 years of consulting experience, especially if it’s from a big firm or boutique. Be prepared to discuss specific projects where you shaped and implemented complex business changes.

Demonstrate Leadership Skills

Since the role involves leading teams and supporting junior members, share examples of how you've successfully managed teams in the past. Discuss your approach to mentoring and developing others.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and adaptability. Prepare to discuss how you would handle specific challenges related to strategy and customer service, showcasing your innovative thinking.

Emphasise Relationship-Building Abilities

Strong relationship-building skills are crucial for this role. Be ready to provide examples of how you've built and maintained relationships with clients and senior stakeholders, and how these have contributed to successful project outcomes.

Management Consultant Manager – Strategy & Customer
Moorhouse Consulting
M
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