Manager – Telco, Media and Technology in London

We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and establishing a culture of change. We are a transformation consultancy, meaning we work with clients on projects to deliver change and improvement, such as in the way they operate, the services they provide or how they manage their people.

We deliver real impact through our projects and our clients like who we are and how we work. We pride ourselves on being proactive, collaborative and straightforward team players, with a focus on being successful together. We move fast as a team, and honesty and integrity are key to this. You will be part of a supportive and high-performing team that looks after each other, has fun and celebrates success together. You can be assured of exciting opportunities on varied projects that will stretch you and equip you with skills, experience and knowledge to help organisations respond to turbulence and improve.

We will expect you to contribute to a culture of sustainability and embrace Moorhouse’s social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future.

Within the Moorhouse Telco, Media and Technology (TMT) sector team, made up of around 15 professionals, we help our clients to deliver meaningful business-led transformation. These types of transformation include design and launch of new products and services, support network rollout, building new operating models and optimising operations. We work closely with all our Service Lines: Strategy & Customer, People & Change, AI, Digital, Data & Delivery, Performance Improvement, and Sustainability, to provide a full transformation offering to our clients.

Our expertise and experience have secured us places on many clients’ consultancy frameworks; and as a result, we have been involved in some of the most significant transformation programmes across the TMT sector. For example, we have helped several telco operators deliver their next generation network rollout programmes and define enterprise workforce skill needs of the future, in media launching new over-the-top (OTT) platforms and in the tech sector deliver operational performance improvement. We are also recognised by the Financial Times as a leading telecommunications and technology consulting firm.

To support our continued growth and success, we are looking for talented consultants from a range of backgrounds. You will want the opportunity to further accelerate your consulting career, with a focus on either the telco, media or technology industry. We welcome people who are motivated to contribute to and shape our TMT sector industry: to deliver high-value consulting services and to further develop Moorhouse TMT capabilities.

Experience

Potential is what excites us, so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn’t just about skills for the job but skills for life – mindset, adaptability, resilience and leadership to name just a few. You will be leading and shaping how we run the business, and in doing so will have experiences that will undoubtedly contribute to your accelerated growth and development.

You will have experience leading integrated consultant and client delivery teams on engagements and accounts, as well as contributing to sales and business development. In addition, you will have opportunities to motivate, support and develop junior members of the Moorhouse team, playing an active role in supporting the career development of a small group of colleagues.

As a Manager you will have:

• 6 – 10 years’ consulting experience, preferably with experience of delivering consulting work in one of Telco, Media or Technology industry sectors. As a minimum, you must have a keen interest in at least one of these industry sectors and want to develop your consulting experience within them.
• Alternatively, if without consulting experience, you must have 6 years’ minimum experience of working within business transformation related industry roles (Telco, or Media or Technology) and wanting to move into Consulting.
• It’s preferred that you have a transferable skillset that would support consulting business development in this role.
• Experience working in the tech, telco and/or media sector is strongly preferred with organisations like Vodafone, BT, Virgin Media O2, Three, Sky, BBC, ITV, Channel 4 and Disney.
• If you have not worked in these industry sectors, you may come from adjacent regulated industries with similar complexities (e.g. utilities, infrastructure, advertising, logistics, e-commerce).
• An ability to shape and implement complex business change and transformational initiatives, preferably across a wide range of expertise such as programme delivery, strategy, operating model design, customer experience, digital transformation, product management, change management, service management, data management, AI or process improvement.
• A passion for building and nurturing strong relationships, both with clients and colleagues.
• Confidence operating in ambiguous, senior stakeholder environments.
• Strong problem-structuring and stakeholder-influencing skills.
• Experience of effectively managing and collaborating with senior client stakeholders.
• Experience leading consultant or client delivery teams on client engagements or in-house transformation teams.
• Preferably a track record of contributing to sales and business development in a consulting environment, with a demonstrable network of relevant industry relationships.

We recognise that few candidates will arrive with every dimension fully formed. We prioritise trajectory and potential not just prior job titles. We will actively support development in:

• Deepening Telco / Media / Tech sector expertise
• Expanding business development capability
• Growing from delivery leadership into practice-building roles

This role is likely not the right fit if your experience is primarily:

• Technical architecture or engineering leadership of network rollout or systems implementation.
• Long-term contracting roles.

What success looks like: In your first year, you can expect to lead at least one major transformation engagement, build trusted relationships with senior clients, contribute to business development activities and establish yourself as a trusted Manager within our TMT practice.

Benefits

What we can offer you:

• A total cash package of up to £110,000 comprising of a base salary of £82,005 and a combination of personal and company bonuses that are paid every six months
• 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year
• Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox
• Enhanced family-friendly package: generous parental pay, flexible working options, and paid time off for family commitments so you can balance work and home life with confidence.
• Inclusive Culture and Community: a wide range of employee resource groups that encourage collaboration, peer support and offer learning and education opportunities across the business and create a strong sense of belonging across the business.
• A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand.
• We offer flexible working arrangements with our offices near Liverpool Street, although you can expect to spend some time as part of a team on client site.

Moorhouse is proud to be an inclusive employer, and our values underpin a workplace where we are respected, supported, and able to thrive. We believe in empowering people to bring their authentic selves to work, share ideas openly, take responsibility for their actions, and positively influence their colleagues and clients. We are actively building a culture where we champion diversity and ensure everyone feels a sense of belonging, regardless of their background.