Performance Improvement Manager

This role sits at the point where organisational strategy is translated into delivery – shaping how we plan, govern and deliver complex change across the Trust. It offers an opportunity to work across the space between strategy, transformation and operational delivery: understanding how priorities become programmes, how those programmes are tracked and assured, and how issues are identified and addressed early. The Performance Improvement team sits within the Transformation and Performance Improvement directorate, working across major Trust priorities – including supporting the move to our new hospital at King’s Cross. We help the organisation plan, assure and deliver improvement work that strengthens performance, productivity and financial sustainability.

Key Responsibilities

• Work across a broad portfolio of transformation activity, ensuring programmes are well-designed, effectively governed and delivering as intended.
• Develop insight across a complex portfolio of change.
• Identify risks, issues and dependencies early.
• Support the development of consistent governance, tools and reporting.
• Support priority improvement programmes, including cost improvement.
• Strengthen the link between data, reporting and decision‑making.
• Shape how programmes are set up and governed.
• Provide constructive challenge.
• Bring consistency across the portfolio.
• Help teams to deliver more effectively.
• Accountable for consistent and clear reporting against agreed outcomes.
• Ensure effective governance and assurance across programmes.
• Early identification and escalation of risks and delivery issues.
• Ensure work is planned and controlled to support delivery, benefit realisation and value for money.

Qualifications and Experience

Essential Criteria

• Educated to degree level in a relevant subject or equivalent level of experience.
• Project management experience managing or overseeing multiple complex projects or programmes within the NHS or a comparable large organisation, preferably in a PMO environment.
• Proven experience of managing major transformational change projects/programmes to a successful conclusion, including realising objectives and benefits delivery within the project deadline and costs.
• Experience of managing and delivering projects using an accepted project methodology.
• Effective analytical and problem‑solving skills – the ability to analyse complex facts and situations and develop a range of options, coupled with the ability to respond to sudden unexpected demands.
• Proven ability to support and provide leadership to project teams across the Trust.
• Plan and organise a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.

Desirable Criteria

• Educated to Masters level or equivalent knowledge, skills and experience.
• PRINCE2™, AMP Practitioner, Managing Successful Programmes (MSP) qualification or equivalent project management qualification.
• Formal training in improvement methodologies (e.g., Lean, Six Sigma Black Belt, IHI QI training).
• Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered.
• Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.

Employment Requirements

• Proof of eligibility to work in the UK.
• Completion of a satisfactory DBS disclosure.
• Two references.
• We do not offer visa sponsorship for this role.

Benefits

• Salary including High‑Cost Area Supplement.
• Free 24/7 independent counselling service.
• Learning and development opportunities.
• Flexible working friendly organisation.
• Access to Blue Light Card and NHS Discount Schemes.
• Free Pilates classes.
• Full support and training to develop your skills.

Equal Employment Opportunity

Moorfields is committed to equality, diversity and inclusion. We encourage applications from under‑represented candidates, including BAME (Black, Asian and Minority Ethnic) and disabled candidates, as we work towards a representative workforce that provides quality, dignity and respect in care.

Application Process

If you would like to discuss reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact Moorfields Recruitment. This advertisement may be closed before the stated closing date should sufficient applications be received.