Patient Services Lead – Booking & Contact Centre

Patient Services Lead – Booking & Contact Centre

Full-Time No working from home possible
Moorfields Eye Hospital, London, Fellowship

Moorfields Eye Hospital NHS Foundation Trust is seeking a Team Leader for the Central Bookings Team at the City Road site. The role focuses on operational day-to-day management of the Booking/Contact Centre, delivering a patient-focused service and ensuring effective teamwork.

You will line-manage and develop staff, oversee referrals, and ensure compliance with data protection and safety policies, while driving service improvements and KPI achievement.

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Patient Services Lead – Booking & Contact Centre employer: Moorfields Eye Hospital, London, Fellowship

Moorfields Eye Hospital is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets compassionate care. Employees benefit from a strong commitment to professional development, with ample opportunities for growth and training in the healthcare sector, all while contributing to meaningful projects that enhance patient care. The collaborative culture fosters teamwork and inclusivity, making it a rewarding place to advance your career in facility management.

Moorfields Eye Hospital, London, Fellowship

Contact Details:

Moorfields Eye Hospital, London, Fellowship Recruitment Team