At a Glance
- Tasks: Coordinate outpatient clinic appointments and manage patient records efficiently.
- Company: Join a leading NHS Trust committed to equality and diversity.
- Benefits: Competitive salary, NHS pension, free Pilates classes, and 24/7 counselling support.
- Other info: Flexible working options available to help you balance work and life.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths, plus administrative experience.
The predicted salary is between 30000 - 40000 £ per year.
Job Overview
We are looking for an organized and motivated Outpatient Clinic Coordinator to support the smooth running of outpatient services. The successful candidate will provide administrative support to clinicians and patients, ensuring clinics are booked efficiently and patient pathways are managed effectively. Excellent communication, attention to detail and the ability to work in a busy environment are essential.
Roles Available
- 1x 0.6 WTE fixed term
- 1x 1 WTE fixed term
- 1x 1 WTE permanent
Main Duties
- Coordinate and manage outpatient clinic appointments.
- Ensure patient records and clinic information are updated accurately.
- Liaise with consultations, nursing staff and other departments.
- Handle telephone and email queries.
- Support outpatient waiting list and appointment bookings.
- Maintain confidentiality and comply with Trust policies.
What’s in it for You?
- Competitive salary (including high-cost area supplement)
- Membership of the NHS Pension Scheme
- 24/7 independent counselling support
- Career‑long learning and development opportunities
- Excellent transport connections
- Access to NHS and Blue Light discount schemes
- Free Pilates classes
- Full support and training to develop your skills
Person specification
Skills and abilities (Essential)
- Proficient in MS Office IT software packages (e.g., MS Excel, Word).
- Ability to work within a team in a multidisciplinary service, maintaining an excellent working relationship with staff at various levels.
Experience (Essential)
- Administrative experience.
Experience (Desirable)
- Experience of working in a busy and demanding customer‑facing role.
Education/Qualifications (Essential)
- Educated to GCSE level (including English and Maths to GCSE A‑C), or equivalent qualifications.
Education/Qualifications (Desirable)
- Evidence of continuing education and development.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. We encourage applications from under‑represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that can deliver quality, dignity and respect to all.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work‑life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Outpatient Clinic Coordinator - VR Service employer: Moorfields Eye Hospital, London, Fellowship
Moorfields Eye Hospital is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets compassionate care. Employees benefit from a strong commitment to professional development, with ample opportunities for growth and training in the healthcare sector, all while contributing to meaningful projects that enhance patient care. The collaborative culture fosters teamwork and inclusivity, making it a rewarding place to advance your career in facility management.
Contact Details:
Moorfields Eye Hospital, London, Fellowship Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Clinic Coordinator - VR Service
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Moorfields Eye Hospital, London, Fellowship.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Moorfields Eye Hospital, London, Fellowship.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Moorfields Eye Hospital, London, Fellowship, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Moorfields Eye Hospital, London, Fellowship.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Moorfields Eye Hospital, London, Fellowship.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Moorfields Eye Hospital, London, Fellowship. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Moorfields Eye Hospital, London, Fellowship. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Moorfields Eye Hospital, London, Fellowship
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Moorfields Eye Hospital, London, Fellowship’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
