At a Glance
- Tasks: Manage the optometry department's clerical team and support senior staff in daily operations.
- Company: Join Moorfields Eye Hospital, a leader in eye care and research.
- Benefits: Enjoy competitive salary, NHS pension, flexible working, and career development opportunities.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Be part of a vibrant community making a real difference in eye health.
- Qualifications: Experience in admin/PA roles and strong organisational skills required.
The predicted salary is between 37035 - 45265 £ per year.
Join Moorfields Eye Hospital NHS Foundation Trust. At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.
Job Overview: An exciting opportunity has arisen for an Optometry Office Manager/PA to work at Moorfields City Road. Moorfields Eye Hospital is a post-graduate teaching Hospital of international acclaim, dedicated to excellence in patient care, training and research. Our main site is at City Road, London but we have a large, and growing, number of interdisciplinary satellite clinics at which optometric services are provided. The Optometry Department has over 190 optometrists and provides clinical services for refraction, low vision assessment, medical contact lenses as well as extended role cross Moorfields’ sites.
The role involves supporting the Optometry head of department, deputy head, optometry service leads and line managers to support the daily running of the department. In addition, the role involves the management of the clerical administration team that are responsible for the ordering and delivering of patients spectacles and contact lenses.
Main duties of the job:
- Oversee the management of the clerical administration team dealing with recruitment, performance review, performance management and day-to-day management of this team.
- Responsible for organising clerical team meetings and individual staff 1:1s, overseeing audit to inform & maintain quality of services.
- Ensure all clerical staff are compliant with mandatory training.
- Ensure all staff have an annual appraisal and that individuals’ development needs are identified and addressed.
- Assist Senior Optometry staff with workforce management of the optometry department including e-rostering, annual leave management, sickness reviews, e.g. obtaining sickness reports and providing support at meetings.
- Responsible for maintaining confidential information on staff.
- Ensure that the highest standards of customer care are always maintained, working with key stakeholders to ensure a consistent and effective training and monitoring mechanism is in place for the achievement of this.
- Ensure the department and individuals are compliant with Health & Safety legislation, completing incident forms and developing action plans as appropriate to eliminate or reduce risks, forwarding documentation to appropriate departments in a timely manner.
- Provide comprehensive PA and secretarial support to the HOD and other senior members of staff.
What’s in it for You?
- Competitive salary (including high-cost area supplement)
- Membership of the NHS Pension Scheme
- 24/7 independent counselling support
- Career-long learning and development opportunities
- Excellent transport connections
- Access to NHS and Blue Light discount schemes
- Free Pilates classes
- Full support and training to develop your skills
Person specification:
Knowledge
- Essential criteria: Advanced digital literacy, Comprehensive PA skill meeting invites, agenda, minutes, Supervisor/line manager training
- Desirable criteria: Knowledge of Optometry
Education / Qualifications
- Essential criteria: Educated to degree/NVQ4 level or working towards this or equivalent experience.
- Desirable criteria: Management qualification.
Experience
- Essential criteria: Previous Admin/Clerical/PA experience, Line management/ Supervisory experience, Previous NHS experience
- Desirable criteria: Use of trust system, roster, PAS, Project management experience.
Skills/Abilities
- Essential criteria: Excellent organisational planning and prioritising skills with an attention to detail and a good level of numeracy.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net
Moorfields Eye Hospital does not charge applicants any recruitment or sponsorship fees. Our website and published contact details are the only authorised channels for applications and verification of job offers.
Optometry Office Manager/PA - Job Share employer: Moorfields Eye Hospital, London, Fellowship
Moorfields Eye Hospital is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets compassionate care. Employees benefit from a strong commitment to professional development, with ample opportunities for growth and training in the healthcare sector, all while contributing to meaningful projects that enhance patient care. The collaborative culture fosters teamwork and inclusivity, making it a rewarding place to advance your career in facility management.
Contact Details:
Moorfields Eye Hospital, London, Fellowship Recruitment Team
StudySmarter Expert Advice🤫
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